Microsoft Xbox One Chat Headset Microphone Stops Working

Darrel_21 · Aug 6, 2018

Hello,

This summer we have had 3 Microsoft Xbox One chat headset microphones stop working and 1 Microsoft Xbox One Stereo headset microphone stop working.

I have tried multiple Xbox One controllers and separate Xbox One console to verify the microphone no longer works.

Is there some known issue of how these headsets need to be plugged in or unplugged from the controller that could be zapping the microphone? Do we have to have the controller turned on or off before inserting the plug into the controller?

This just seems ridiculous that we keep loosing the microphone capability of these headsets.

:)

KANONENFUTR CZ · Aug 6, 2018

Problem with an otherwise functional microphone chat in world of tanks

When you turn off the remote control functions including audio chat microphone. After connecting the wireless controller immediately stops working chat microphone and audio functions only. when you disconnect the remote control, microphone chat works again.

Thank you for the advice

LK Guardian · Aug 6, 2018

Can I use the Xbox One Controller's 3.5mm jack to plug in my headset for Windows 10 Xbox Party Chat?

Hi All,

I am trying to play Gears of War 4 on my computer and have the game sound come through my speakers, but the voice chat come through my headset.

Currently I have the speakers working just fine, but the Xbox App cannot detect my microphone for some reason. It says "We can't find your microphone" next to my name.

I have a 3.5mm chat headset plugged into the controller and the computer detects it just fine. I can hear through the headset and the levels for the microphone appear to be working just fine in the Sound Properties.

Any ideas on how to get the Xbox Controller microphone working correctly in the Xbox App? Thanks!

{Parity} · Aug 6, 2018

If it is under warranty contact support directly else you will need to replace it. Contact Us | Xbox Support

{Parity}

If it is under warranty contact support directly else you will need to replace it. https://support.xbox.com/contact-us

Zaro Moramee

Does the headset work on Xbox One Party chat (i.e. do you see a circle around your gamerpic in the party chat on Xbox One)?

Are only Backwards compatible games affected? If so, it might be that the Astro A50 base station acts as a USB microphone, which doesn't work as Chat microphone on the Xbox 360.

You might have to contact the Astro A50 support for information on how to use that headset on backwards compatible titles.

Yeah it works on the Xbox One party chat but yeah that's what i was thinking i might just have to get a old Xbox One chat headset for it to work.

ArminatorX

Does the headset work on Xbox One Party chat (i.e. do you see a circle around your gamerpic in the party chat on Xbox One)?

Are only Backwards compatible games affected? If so, it might be that the Astro A50 base station acts as a USB microphone, which doesn't work as Chat microphone on the Xbox 360.

You might have to contact the Astro A50 support for information on how to use that headset on backwards compatible titles.

ChrysamereBlade

Hey, JuryChalice3007!

From my understanding, you would like to turn off your microphone on either a Kinect device or a headset connected to your Xbox console. I may need some more information to be as helpful as possible. For starters, I need to know if this is an Xbox 360 or
an Xbox One. I will also need to know if it is on a Kinect device or a headset, and if it is a headset then I will need to know which one. Regardless, here is what I can offer you based on the information I do have.

To turn off the Kinect microphone on the Xbox One, it is as simple as going to your settings and selecting Kinect. From there you will see the option to deselect the 'Kinect microphone for chat' option. Voice commands will still work, but no one will hear
you in party or in-game.

There are multiple microphones that work with the Xbox One and as such, there may be multiple ways to disable it. I will link a guide to Chat headset below.

A Guide to Chat Headset

Erin'

The microphone does not work in any games nor does it work in party chats. The headset is the standard headset that comes with an xbox purchase.

Microsoft Xbox One Chat Headset Microphone Stops Working