Microsoft *Xbox msbill.info

it's Microsoft entity in Great Britain that takes care of their credit card transactions there

Hi *ee L. My name is Kyle and I'm an independent advisor.

Is this a charge showing in your bank? If it doesn't show in your Microsoft account's order history (https://account.microsoft.com/billing/orders/) and you're certain the charge doesn't come from a family member or friend's account, you will need to contact your bank to report your card as stolen and refund the charges.

How to investigate a billing charge from Microsoft: https://support.microsoft.com/account-billing/398c5328-364c-d5e4-ea8f-f5ad60562a93

Thanks,
Kyle

Hey there



I’m sorry to hear about any issues you may be having.
We will be locking this thread since it is an old post.
If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

Thank you

You should reach out to
Xbox Support for assistance with purchasing issues.

When you call xbox support I find it convenient for xbox when I'm put on hold to be directed to Xbox support and no one comes back. How could I get help when this is common practice? What a great way to RIP off customers ! I'm pissed off !

There are videos " courtesy of xbox " on youtube showing how easy is it to get into you account when you say you forgot your password. Step by step. Hackers Heaven.

Maybe is a good thing to file a complaint dear sir. So sorry for your trouble. Try here.