Microsoft Xbox mess up my computer pin log in

Discus and support Microsoft Xbox mess up my computer pin log in in XBoX on Windows to solve the problem; I purchased a game with Microsoft Xbox that wasnt working. The Microsoft xbox support was helping me put it looked like a Microsoft pin issue (I... Discussion in 'XBoX on Windows' started by Rossalyn McLeod, Jan 22, 2023.

  1. Microsoft Xbox mess up my computer pin log in


    I purchased a game with Microsoft Xbox that wasnt working. The Microsoft xbox support was helping me put it looked like a Microsoft pin issue (I created an account to purchase the game). They make me do some stuff and restart my computer. Now my log in pin for the computer doesn't work. When I call Microsoft support they say is $100 for a new pin.. Nobody wants to help me when it was obviously Microsoft xbox support fault. Microsoft now just hang up on my and Microsoft XBox says they called me to my limit. I had approx 5 calls and 4 hours on the phone and every time they hang up on me.

    :)
     
    Rossalyn McLeod, Jan 22, 2023
    #1
  2. Kai de Waal Win User

    The ox Xbox app doesn’t show a pop up when I wanna log in

    We can’t log in anymore my pin is gone and when I click set up my pin it asks for an app in Microsoft store how do I get out of here? I already tried resetting my computer
  3. Kai de Waal Win User

    The ox Xbox app doesn’t show a pop up when I wanna log in

    Yes but I already was before, I started up my computer and the pin I use on it is gone so it now says set up a pin, and when I click on that it asks me if I want to open an app for it since there isn’t one available so now I’m stuck on my log in acreen
  4. Carolyn Scheel Win User

    How can my son play Minecraft on his own computer?

    Thank you, we were able to get the Microsoft Launcher to work, but when he goes to start playing the game it won’t let him log in using his Microsoft account (says he has to buy the game, even though he’s linked as a family member to my account where I had purchased it for him last year before he had his own account or computer), and if I try to log in with mine it wants a PIN and there’s no way for me to reset it except for on my laptop and when I try to use that on his computer it says the PIN is incorrect.
  5. Codi Lambert Win User

    Xbox PC app requires Windows Hello Pin despite Windows Hello being disabled on all devices

    Hi, thank you for the advice but it specifically is not asking for an Xbox pin, and will not let me enter more than four digits when prompted for my non-existent pin. Whenever it says my pin is incorrect, it explicitly tells me to change my pin through Windows Hello. Everything that is going on here is all on Windows computers. No consoles are involved. I can't get a screenshot at the moment as the computer that's been having the error is currently in use and I cannot get access to it, I will edit this post or reply to it with a screenshot when I am able to get to it. A quick rundown of the situation is as follows:

    There are two computers upstairs, one with Gamepass Ultimate, one without

    We are trying to put the Gamepass Ultimate account onto the computer that does not have it.

    When trying to sign in, the Xbox PC app asks for a Windows Hello Pin that does not exist

    There is no possible way to bypass this pin, and no pins work, as no pin exists.

    We try logging a different account onto the computer, it asks for another pin that does not exist.

    App thinks its a dictionary attack and locks us out of the Xbox PC app

    We just want to get my account onto a new computer, that's all we want, but it's asking for login info that doesn't exist
  6. Carolyn Scheel Win User

    How can my son play Minecraft on his own computer?

    Thanks, he does have his own Microsoft account on his computer and XBox, and I added him as a family member to my account. I downloaded the Minecraft launcher, and then to start playing if we choose his profile it takes us back to the main screen prompting him to purchase the game, and if I try to log in using my Microsoft account it wants my PIN which is linked to my laptop and his computer won’t accept it.
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Microsoft Xbox mess up my computer pin log in

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