Microsoft: Xbox family not working! Help!

Hi, I have exactly the same problem

Parent GT = (works correctly, applied to windows family and xbox family)

Parent GT = Fantomime (works correctly, applied to windows family and xbox family)

Child GT = ShutBubbles1867 (works correctly, applied to windows family and xbox family)

Child GT = RiverPainter782 (Does not work - only attached to windows, not xbox)

Please help

Thanks so much.

Hello Tori_Bell!

Thank you for posting in the Microsoft Community.

I can see that you're having trouble removing a member from your family group. If the usual way of removing a member from a family group is not working, you can try the following steps:



1. Sign in to your Microsoft account and go to the Microsoft Family website.

2. Click on the "Manage family members" option.

3. Select the family member you want to remove and click on "Remove from family".

4. Follow the on-screen instructions to confirm the removal.

Please see: Remove yourself or a family member from your family group on Xbox | Xbox Support



If this still doesn't work, you can contact Microsoft support for further assistance. They will be able to help you resolve the issue.

For Windows youll want to add your childrens accounts to your family in your MS account. Im not 100% sure about how it works with game pass but this previously worked with play anywhere titles i believe

heres the info to do it

https://support.xbox.com/en-US/my-account/microsoft-account/microsoft-account-family-benefits

https://account.microsoft.com/family

Hope that helps.

Hello MicMac4,

Thank you for your post. I understand you are experiencing an issue with adding family members to your Microsoft family. Please visit this page for help with adding users:

Add Family members to family - Xbox One.

I hope this helps.

Hi, ImpossibleBoss9.

I'm Jen, a Windows user just like you. I'm not working for Microsoft but I'd be happy to help you figure this out.

I understand you're unable to visit a site. To disable the feature, your age must be updated in your account or your account should be removed from the Microsoft family. However, you can ask your parents to try reinstalling the Xbox family app to see if the notification will work. Also, you can ask them to change the website filter setting or add the specific website you're trying to visit to the allowed list so you won't need to ask permission again.

https://support.xbox.com/en-US/help/family-onli...

Feel free to share how it went.

Kind regards,

JC