Microsoft/Xbox account Hijacked

Discus and support Microsoft/Xbox account Hijacked in XBoX Accessibility to solve the problem; Hi all, It seems that my son's Mircosoft has been Hijacked. He turned his xbox on today and it asking for a password for a different email address! It... Discussion in 'XBoX Accessibility' started by Ryan Knight3, Oct 11, 2023.

  1. Ryan Knight3
    Ryan Knight3 Guest

    Microsoft/Xbox account Hijacked


    Hi all,

    It seems that my son's Mircosoft has been Hijacked.
    He turned his xbox on today and it asking for a password for a different email address! It seems this has happened from his email address and I cant get to that either.

    When I go through the account recovery processes at doesnt let me do anything as the says the account isnt recognised.

    Where I can I go with this?

    I have a very panicked son! Help!

    Thanks

    Ryan

    :)
     
    Ryan Knight3, Oct 11, 2023
    #1
  2. rXylah Win User

    Microsoft/Xbox account Hijacked

    Primero accede a la cuenta en cuestión desde un navegador
    si da el caso de que te menciona que no existe la cuenta probablemente está mal escrito, presta mucha atención de que este bien escrito ya que si en el peor de los casos a tu hijo le robaron la cuenta y le cambiaron los accesos el correo electrónico principal debe de seguir existiendo, y con acceso ,el soporte de xbox te puede ayudar bastante a agilizar su recuperación pero de nuevo repito, accede primero a la cuenta ya sea desde la pagina oficial de xbox o abriendo su cuenta de correo en outlook. com o si fue un gmail en gmail.com
  3. Darhyl Amizola Win User

    Microsoft/Xbox account Hijacked

    Hi Ryan! I'm more than happy to help you!

    I'm sorry you are experiencing this with your son's Microsoft Xbox account being compromised. I understand how frustrating it is and I would totally feel the same way if I were in your shoes. No worries, let me help you sort this out.

    If you are certain that your son's account has been hacked, kindly follow the instructions in the interactive tool using the link below in order to recover his account:

    https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    This should lead you to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case and possibly recover your son's account.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  4. Ryan Knight3 Win User

    Microsoft/Xbox account Hijacked

    Its not misspelt, the whole account has had the details changed.
    And I cant see anyway of contacting MS on the online forms as it asks for the account name... which says it doesnt exist anymore!

    HELP PLEASE!
  5. Ryan Knight3 Win User

    Microsoft/Xbox account Hijacked

    Also if I go into the family settings and hit manage permissions it shows me the new account name, which is:

    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    If I do a lookup on that its going to some .ru address...
  6. Ryan Knight3 Win User

    Microsoft/Xbox account Hijacked

    Anything from Microsoft on this?

    Its a joke that there seems to be no way of contacting MS on this.... £1000's on an account that is gone.
Thema:

Microsoft/Xbox account Hijacked

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