Microsoft won't delete my account.

FRoZeNxPyRo x · Jan 3, 2014

For the last 5 months I have been trying to have my xbox membership terminated, credit card removed and account closed.

I have spoken to 6 different agents all of whom said they would do their utmost to process my request, which has yet to be done.

I am furious with microsoft for this kind of service and have lost my respect for their customer service.

:)

kevin · Jan 3, 2014

How to delete photos and videos from my game or from KinectShare.com

You can easily delete photos and videos from my game or from KinectShare.com. Very few games save your images or videos. If you don’t upload the unsaved images or videos immediately, they will be lost. On the other hand, to delete the saved images and videos, you need to check the game’s manual and menus for steps that you can use to delete them.

The uploaded photos and videos of KinectShare.com are automatically removed after 14 days. You’re also allowed to delete photos or videos from the site at any time. To delete the photos or videos, you must sign in with the Microsoft account that is associated to your Xbox LIVE account.

M3tal Daz3 · Jan 3, 2014

close an account

To permanently delete an account follow the instructions here:

Delete personal info from your Xbox profile

ElJibaro25 · Jan 3, 2014

Hello,

Do you currently have a live gold subscription? If so, then you will have to wait until your subscription is over to remove any payment options. Also make sure that automatic renewal is removed. You can follow this link to cancel auto renewal:

support.xbox.com/.../cancel-xbox-live-gold-subscription

If you are still having problems, then feel free to contact Xbox support directly at toll free: (800) 4MY-XBOX or (800) 469-9269.

Angel.21

So I won't be able to use my email then. But I don't what to delete the Microsoft account I was going to delete the xbox account or are those the same thing

Ricardo Lechuga

Hi GiniNail! My name is Ricardo an independent advisor ready to help you with this situation!

Xbox accounts can't be deleted, but if you haven't use the email in any Xbox site/app you won't have it active, Skype account has a similar situation, to delete any of this accounts it's necessary to delete the Microsoft account

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

If you play minecraft with a different account then it won't get deleted with your Microsoft account.

Hope this helps

Smwutches

We are on topic. The OP wanted to know if the original gamertag would be deleted and it won't. That link will switch the Microsoft account, but even switching accounts it doesn't delete a gamertag from the servers.

Njal the Blue

Unfortunately if you have a Microsoft email (@live, @outlook, @hotmail) you won't be able to change the email, as it will delete the email address completely and you won't be able to access any services or products associated with it. If you have an email
address that isn't a Microsoft one, then yiu can follow the steps here https://support.xbox.com/en-US/my-a...nt/change-email-sign-in-for-microsoft-account

Microsoft won't delete my account.