Microsoft won't accept my phone number to send me a verification code using COX VIOP I just...

Hi JayWillig. My name is Kyle and I'm an independent advisor.

VOIP phones are not supported due to security implications; it needs to be a mobile phone or office phone number.

Thanks,
Kyle

Thank you for allowing me to assist you. Please reach back if you have further questions.

Thanks,
Kyle

Thank for Information you would think they would had thought this out before creating VIOP.

What alphanumeric code? I'm trying to buy a gift card with reward points not use a gift card. I can't get a gift card because it won't accept the reward points. I shouldn't need a phone number when I'm purchasing on my console. I can buy games on the store okay using my credit card without messing about with phone numbers and emails.

I've tried buying the gift card on this site on my phone but it won't process the mobile phone number I enter. I've even tried my 2nd mobile.

I have £10 of reward points but xbox won't accept them. Why can't Microsoft just send a gift card code to my email? This isn't an uncommon problem, thousands are experiencing this nonsense.

At this stage, I think I may as well sell my xbox and stick with Nintendo.

That did not help. What i was trying to say is that that when i try to add mobile phone payment as a payment option, microsoft says that they will send me a verification code to my number via sms to confirm that it is me, however i never actually receive
this code.