Microsoft Wireless Headset does not work volume ring between voice chat and game on PC...

Discus and support Microsoft Wireless Headset does not work volume ring between voice chat and game on PC... in XBoX on Consoles to solve the problem; Hi guys, just like the title says, I'm having trouble with the volume control ring between chat and PC play. My headphones are connected to the PC... Discussion in 'XBoX on Consoles' started by АлександрАнаньев, Nov 4, 2021.

  1. Microsoft Wireless Headset does not work volume ring between voice chat and game on PC...


    Hi guys, just like the title says, I'm having trouble with the volume control ring between chat and PC play.



    My headphones are connected to the PC via an Xbox adapter. Started the game, sound from the game is there.



    Tried calling in PC to skype a friend. In this case the volume control for voice chat and game does not work. Hear both interlocutor and game equally well. But the volume does not change.



    Tried connecting and doing the same thing from my phone (+ PC) - also doesn't work.

    Doesn't work in Skype, Telegram, phone call.



    Resetting the headphones did according to the instructions. It has not helped. All updates are latest.

    Has anyone experienced this problem?

    :)
     
    АлександрАнаньев, Nov 4, 2021
    #1
  2. SammyVS Win User

    Microsoft Wireless Headset does not work volume ring between voice chat and game on PC (connected via Xbox adapter)

    I meant that bluetooth and wireless are different technologies. When you use the adapter on your PC it is connecting with wireless. Could you test it using the Xbox app to see if it will work? This function may not support all apps.
  3. SammyVS Win User

    Microsoft Wireless Headset does not work volume ring between voice chat and game on PC (connected via Xbox adapter)

    I'm Samy an independent advisor and I'll be helping you :D

    How are you, mate?

    Can you tell me if this happens on an Xbox?

    The adapter you use is the original Xbox wireless adapter, right?
  4. АлександрА Win User

    Microsoft Wireless Headset does not work volume ring between voice chat and game on PC (connected via Xbox adapter)

    I meant that bluetooth and wireless are different technologies. When you use the adapter on your PC it is connecting with wireless. Could you test it using the Xbox app to see if it will work? This function may not support all apps.
    Do you mean that the headphones (and channel adjustment functions) may only work via the xbox app?
  5. АлександрА Win User

    Microsoft Wireless Headset does not work volume ring between voice chat and game on PC (connected via Xbox adapter)

    "Got it. This function does not work with Bluetooth."
    So this function does not adjust the volume between channels? I mean if I connect 2 audio sources via 2 different wireless channels, is the volume of each manually adjusted on the units?

    "Have you checked if the same happens if you make a group with a friend on the Xbox app and play something?"
    I haven't tried doing the group with a friend. We have different platforms and play through Steam.

    "And did you reset the headset following these instructions?"
    Yes, I've done that before. The reset was successful. But nothing has changed and the problems remain.
  6. SammyVS Win User

    Microsoft Wireless Headset does not work volume ring between voice chat and game on PC (connected via Xbox adapter)

    Got it. This function does not work with Bluetooth.

    Have you checked if the same happens if you make a group with a friend on the Xbox app and play something?

    And did you reset the headset following these instructions?

    To perform a hard reset of the headset:

    Plug the USB-C cable into the headset and position yourself next to your console, Windows 10 device, or a power outlet with a USB connection (do not plug the other end of the USB-C cable into the console, PC, or outlet yet).

    Hold down the headset’s power button and the mute button simultaneously (both buttons are located on the left earcup), and then quickly plug the USB-C cable into your console, PC, or outlet.

    If the hard reset is successful, the headset should power off.

    Turn the headset back on. (If you continue to hold down the power button throughout the hard reset process, the headset will power off and then power back on.)

    Note If you hear a tone and the headset’s power light rapidly flickers orange and white, it means you have cleared the headset’s pairing info and not triggered a hard reset. If this happens, try the steps above again.
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