Microsoft will not allow me to link Microsoft account to Minecraft (PlayStation)

You would have to contact Sony, as linking happens on their servers

Sony allows a one time only linking of a microsoft account, once one is linked you may never do it again. This is their policy and you will have to ask them to change it

Hi. May you kindly try using a different device to link your account. You can use a Mobile device or PC, also try using different browsers. I hope this helps resolve your query.

Dear Gavin Milligan

Thanks for using Microsoft products and posting in the Community.

For your description of your problem with linking Microsoft accounts on Sony's Playstation reporting an error, have you played minecraft on the Playstation before or linked another account, if so, you can follow your method below:

Even if you can unlink the account, Sony won't allow you to link other Microsoft accounts later: How to Link Microsoft and PlayStation Accounts.

How to Link Your Microsoft Account to Minecraft on PlayStation | Minecraft Help

Note: After you link a Microsoft account to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be linked to another account.



If you choose to unlink an account, the purchase transaction will be returned to the account from which the purchase was made. Even if unlinked, Microsoft and PlayStation® accounts can only be re-associated to the original account.



Again, this is a Sony restriction. It is not a restriction imposed by Microsoft/Minecraft.Looking forward to your reply.

Best wishes

Clark | Microsoft Community Support Specialist

Doing this sends me in circles as contacting Xbox support says they can't do anything and redirect me to minecrafts support site and they say the same thing and send me to playstation support and in turn they send me back to Microsoft support its ridiculous

There is nothing that can be done from Minecrafts or Microsofts side since the account linking is started on Playstations end.

Only they can help. They are the ones who dont allow other Microsoft accounts to be linked once one was already linked.

Hey there, Jake Hyatt

Unfortunetally, with how everything was set up between PlayStation and Microsoft, only one account can be linked to a PlayStation account. This means that when you unlink an account from your PlayStation account, it won't allow you to link another Microsoft account to the PSN account.

You will need to create a new PSN account on your PlayStation and game share your content to other accounts on your PlayStation. Then link your new PSN account to your new Microsoft account.

For instructions on how to gameshare on PlayStation, please see this article here: How to enable PS5 Console Sharing and Offline Play

For more information about account linking on Minecraft, please see this article: Link Your Microsoft Account to Minecraft on PlayStation | Minecraft Help

Thanks,

Nathan