Microsoft what is wrong with you?

Thanks for the answer!

I will try these steps, even though I‘m a bit confused about why those are necessary. Beside my browser, steam, graphics drivers and gta 5, mfs 2020 is the only software that I „use“ on this fresh (3 weeks ago) installed and updated windows machine.

The technical state of this game is an alpha and there are many reports and reviews about this world 6 update in the simulator, making it unplayable, even for high end pc users.

Thanks anyways, you were very helpful.

You're welcome Joansnmw.

Indeed it's happening to a lot of gamers, including the ones who have a hardware prepared for the game, which brings us to believe that's a game issue and not on the hardware. Those procedures are the ones that are recommended, and also, please, if you could report this back to MFS support as well.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey jonasnmw, how are you today? Hope you're well.

jonasnmw, I'm so sorry for your troubles, my friend. :/

Have you tried anything on your windows yet?

Also, I do advise you to try to report this issue to the MFS support also:

https://flightsimulator.zendesk.com/hc/en-us/re...

But, try this:

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

would help if you avoid exageration

It's easy goto commerce.microsoft.com or call Support

Billing support will always help you to pay your bill

Now if your billing option doesn't match your account region that would be an error you need to make.it match

If you don't live in an Xbox live region we can't help.you

Evdn if you use paypal.the credit card must.match your account region

SN1PRB8 hey there



People are encouraged to make their own threads when they face a problem, rather than post in each others. This helps keep the focus of support on the threads author. This is why there are multiple threads with the same problem.



Many thanks,

Cloud