Microsoft warranty and elite v2 - moan not a question.

Discus and support Microsoft warranty and elite v2 - moan not a question. in XBoX Accessibility to solve the problem; Do after I have spent a small fortune on the xbox one x that has decided to just randomly shut down due to cooling issues (hasn't moved since I have... Discussion in 'XBoX Accessibility' started by DanRicher, May 21, 2020.

  1. DanRicher
    DanRicher Guest

    Microsoft warranty and elite v2 - moan not a question.


    Do after I have spent a small fortune on the xbox one x that has decided to just randomly shut down due to cooling issues (hasn't moved since I have had it) and now my elite v2 controller not wanting to work on the bumper buttons I am a little livid to find
    that the warranty Microsoft offers is pitiful.

    Then to add insult to injury you have to pay to send the item back (3 months old) and pay extra if you want the item returned back within 4 - 6 days.

    Wouldn't really mind but my first elite v1 had the stick drift and I threw this in the bin would have thought the redesign would have fixes flaws not add different ones.

    Sorry Microsoft I brought the v2 for the cost of 3 standard controllers (which don't have these issues) to get this pitiful support I thing my next console will be a PS5 cause this is seriously taking the biscuit.

    :)
     
    DanRicher, May 21, 2020
    #1
  2. AndroidSnow Win User

    Microsoft warranty and elite v2 - moan not a question.

    I am sorry to read your situation. If the controller is under warranty, the support team may change another controller.

    If it is out of warranty, it should cover the repair costs.
  3. DanRicher Win User

    Microsoft warranty and elite v2 - moan not a question.

    It is just frustrating to pay out good money for a controller (specially after the V1 issues) to find this has a fault that seems to be quiet common when you search via google.

    Microsoft however have sent me a shipping label so at least I am not stung with an extra charge.

    I really like the idea of the controller I just wished that some more money was spent on some of the hardware.
  4. JerryTheGreat671 Win User

    Microsoft warranty and elite v2 - moan not a question.

    I'm sorry this happened to you. Unfortunately there is no way for us to assist you in this matter.
  5. ChrisNoAnts Win User

    Is there a chance of getting a new Elite V2 Controller w/o Stick Drift?

    Hey Samy,

    thank you for the heads-up. I am aware of the warranty and my ability to return it.

    I'd appreciate a no nonsense answer regarding my actual question - are there Elite V2 sticks out there with a clean 0 center and no drift?
  6. HyperVenom523 Win User

    Xbox elite series 2 with design flaw?

    I own 2 elite v2 controllers and so far I seen no problems at all, use the warranty if they dont feel right for you
Thema:

Microsoft warranty and elite v2 - moan not a question.

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