Microsoft ultimate

M.Abdullrehman · Oct 3, 2020

Hello,

Before 2 month i get a redeem code for Microsoft ultimate subscribe for 1 month ,
After 1 month i don't need the subscribe and i had my debit card in my account if i want to renew my subscription, today out of nowhere you take 15$ without my knowledge and without getting email or private code to continue renew my subscription!!
And i don't want that subscription i want to refund my money please.

:)

Jolqc

head To
https://account.microsoft.com/ and Make sure auto billing is off..

CaitlinTomlinson

I have been charged £10.99 without my consent or any form of notice, I just checked my bank and suddenly the momey was gone. I want a refund because I have never requested for Ultimate, neither have I consented to ever paying for it.

melanie brown2

hi. u can use this link to request a refund https://support.xbox.com/en-GB/help/subscriptions-billing/buy-games-apps/refund-orders

ProDefault

Support.Microsoft.com is gonna be best bet at getting a refund.

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

It’s for a subscription but if you’re not seeing it on your account kindly check other possible Microsoft account that you may have used.

If you have an Xbox console you can check the subscription by following the steps below:

Press the Xbox button on your controller to open the guide, and then select Profile & system > Settings > Account > Subscriptions.

Microsoft ultimate