Microsoft ultimate word games will not load. How do I fix this. Tried all the other...

Thank you! It worked for me and I haven't lost my progress.

Just wanted to let you know that your solution worked perfectly for me as well. While I may have made your day, you surely made mine, too. Thank you so very much for putting that info on here!

Hi Jack! I'm more than happy to help you!

I'm sorry you are experiencing this with your Microsoft Ultimate Word games. No worries, let me help you sort this out.

Kindly try to perform the following workarounds:

1. Open Start > Settings > Apps > Apps & features.

Scroll until you find Microsoft Ultimate Word Games.

Click on it then go to advanced options then click on reset. Try loading the program again.

2. Reinstall the game.

If the issue still persists, you will need to reach out to Microsoft Casual Games support for further assistance as they have the tools and resources to properly investigate this case and possibly fix the issue. You may contact them using the link below:

https://microsoftcasualgames.zendesk.com/hc/en-us

You may also check this link for reference:

https://answers.microsoft.com/en-us...s,go to advanced options then click on reset.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Dear Albert,

Thank you for the tips. It would have been really helpful if I hadn't already uninstalled and started again from scratch!! No matter I will know what to do next time. Thanks anyway. Liz Mitchell

FOLLOW-UP:

This morning I saw a Windows notification that Xbox has restored all my game data. I clicked on the notification and got a "Welcome Back" sign in window. Apparently, something did change in the cloud because this never happened before. The game still loads and works.

When hovering my mouse over my username at the top right of the game window, a popup shows "You are signed in and connected to Xbox Live. Your progress is being saved in the cloud." So, the part about your progress being saved to the cloud is true. Whether or not it is successful in doing so is another story. The bottom line is, if you uninstalled the game, there is a 99.9% chance your progress is still there. That is, barring any technical issues like an unstable internet connection, router/firewall configuration, registry errors, corrupted Windows system files, etc.