Microsoft Ultimate Word Games app update issue

Hello,

Thanks for taking the time to share about the problem with Microsoft Ultimate Word Games.



Based on the information you have shared, we understand that you are playing Microsoft Ultimate Word Games, and since your concern is posted in the wrong category (Windows 11/Windows update), we will be moving this thread to the correct category (Game issues), where moderators in the corresponding category will assist you further on your concern.



Thanks for your patience and understanding.



Best Regards,

| Microsoft Community Support Specialist

Try updating the game for Microsoft Ultimate Word Games from the Microsoft Store app and then try to play it again. It should be saved to the cloud.

Hello. For these kind of games on PC, just update them from your download history in the Microsoft Store app. I remember that happening with me for Microsoft Ultimate Word Game and had to update it to fix it.

Hello Stephen Brodbeck,

Thank you for posting in Microsoft Community.



You may need to update your game to the latest version of Microsoft Ultimate Word Games. There is an update last month as per article: Information about latest Microsoft Ultimate Word Games Update/Version 4.2.10131.0 – Microsoft Casual Games (zendesk.com).

To check the update of the game:

1. Install PC updates including Optional Update. Guide - Update Windows
   
2. Restart device.
   
3. Turn off or disable any apps related to antivirus, antimalware, VPN, firewall, proxy and PC Optimizer.
   
4. Launch Microsoft Store and search for Microsoft Ultimate Word.
   
5. If update is available install it. If there is no available update, try to launch the game.
   

If issue persists, you may need to report this to the game support for assistance.



Sincerely,



Microsoft Community Moderator

I also have the same problem. My connection is not the issue. The Windows app (Microsoft Ultimate Word Games) on the same network syncs normally.