Microsoft Treasure Hunt progress resets

CherylSmith1560 · Oct 7, 2018

Microsoft has informed me that they have known about this issue since 2014 and have done nothing to resolve the issue. I am losing my confidence in them.

:)

SparkierChain45 · Oct 7, 2018

How do I advance levels?

Sorry, the game is called Microsoft Treasure Hunt

Ackis · Oct 7, 2018

Microsoft Treasure Hunt

A few things you can try:

1) Switch to full screen mode, or switch from full screen mode - this sometimes causes the textures to redraw

2) Drag the game window around on your screen and drag it so that the missing textures are off screen (e.g. the window is only half visible) - again this may cause the textures to redraw.

3) Disconnect yourself from the internet and try playing - sometimes ads cause issues.

Hopefully one of these work for you.

Spazpol · Oct 7, 2018

Yes, losing progress is frustrating.

Spazpol

Yes, losing progress is frustrating.

SparkierChain45

Sorry, the game is called Microsoft Treasure Hunt

Geri M.

Hi Timbo562,

We appreciate you for bringing this up to Xbox Forum.

We understand that you encountered issues while playing various games with achievements. As per description, your Minesweeper Adventure progress disappeared and that there are frustrating changes on some of the games.

First, to answer your question. how to get back existing progress on Minesweeper Adventure.

Open the Microsoft Store app.
Click on the three dots in the top right corner of the app.
Click on “Downloads and updates”.
Click on “Get updates”.
If there is an update available for Minesweeper/Adventure, click on “Update”.
Open Minesweeper/Adventure and check if your progress has been restored.

Second, to purchase an ad free version of the new Treasure Hunt game.

Unfortunately, there is no ad-free version of Treasure Hunt available for purchase at the moment. However, you can purchase an ad-free game experience in other Microsoft Casual Games such as Microsoft Solitaire Collection, Microsoft Jigsaw, Microsoft Mahjong, Mahjong by Microsoft (mobile), Microsoft Minesweeper, Microsoft Sudoku, and Microsoft Ultimate Word Games. Visit to this link for more information.

How do I purchase an ad free (Premium) subscription? – Microsoft Casual Games (zendesk.com).

Microsoft Treasure Hunt - Microsoft Store Apps

Get Microsoft Treasure Hunt - Microsoft Store

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.

We will be glad to follow up and help you.

Sincerely,

Moderator

Microsoft Community

Magne Ertresvåg

I do play this game on a Lenovo with Windows 10.

I got the game from Microsoft Store.

XBF Brad A

Hello Magne,

Thanks for coming to the forums. We understand you have a question on items purchased in the game treasure hunt. On which device do you play this game? Also where did you purchase the game? There usually is always a way to restart a game over again. Please
give as much information about the game so we can assist you further.

Thanks,

Brad

Microsoft Treasure Hunt progress resets