Microsoft Treasure Hunt Problems

Not question. A statement of problems with treasure hunt.

Hey there!



Sorry to hear about the issues. What troubleshooting steps have you tried so far? If you haven't done any yet, you can check out the
Casual Games FAQ section for some basic steps to try first. If those don't work, check out the this link regarding
Error Codes and How to Fix Your Game for some further steps.



In the meantime, could you also provide us with the following information as well? This will help us when we look into the issue.

• Region
  
• Device
  
• Mobile? (Y/N)
  
• Operating System
  
• Wired or Wireless connection
  

Additionally, providing us with a screenshot of your computer's DXDiag will help a bunch. You can press the 'Windows' key on your keyboard and type in 'dxdiag' and it should pop up. If you need further
assistance with this step, you can find instructions
here.



Thanks so much!



--------------------------------------



Miss Bijoux

Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Thanks for the response, although I was hoping to get some magic word or motion to fix the thing. <sign> No magic words will work. I think I'll just remove the game from the computers and find someother way to waste time.

I don't like this version of treasure hunt. For the life of me, I don't understand why Microsoft had to change from the older version. Maybe they should restaff and get the old version back.

Hi Tomm, April 25, 2023 I have the same issue. After I sign in (Microsoft Solitaire Collection) all I get is the little dude running and running and nothing happens. I tried uninstalling and reinstalling the game twice no change. I went into settings and reset the game no change. Microsoft Store doesn't show the "Check for updates. These can be found by clicking the ellipsis (…) in the top right hand corner > Get Updates > Update All." There just is nothing there. If I try the game through the Microsoft Solitaire Collection it doesn't work. HOWEVER, if I go into the Microsoft Store and press the play button there, I can sign in and the game plays from there?????