取消不了或關閉不了 Microsoft 訂閱的週期性計費[Translation-Recurring billing that cannot or cannot be shut...

Hi Yucheng,

Thanks for coming to the forums. As mentioned its best to request a call from support as the ambassadors stated. Here is a quick guide to get to request a call. I will also be locking this thread as it has been answered and to prevent repetitive answers.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Hi I'm Lorenzo

contatta l'assistenza per ulteriore assistenza https://support.xbox.com/contact-us

[translation-Contact support for additional
https://support.xbox.com/contact-us]

If you are unable to turn off auto renewal at
https://account.microsoft.com/services then please contact support for more assistance.
https://support.xbox.com/contact-us

补

一下，那个取消订阅也并非本人操作，我是邮箱收到信息才知道自动取消了订阅的，现在我花了两次的钱，可是服务却用不了，希望尽快给我回复解决，谢谢

试过了，不行，我是放了一个星期没用手柄就突然不行了