Microsoft Support Wait Time

Discus and support Microsoft Support Wait Time in XBoX Accessibility to solve the problem; Hello, I was wondering how long it usually takes for Microsoft to fully complete the account recovery process. I have replied to an old email and... Discussion in 'XBoX Accessibility' started by Aryan Palimar, Jan 7, 2023.

  1. Microsoft Support Wait Time


    Hello,

    I was wondering how long it usually takes for Microsoft to fully complete the account recovery process. I have replied to an old email and they haven't replied to that either. I would also like to know how long it takes for Microsoft support to reply to emails. It has been approximately 5 days already. I don't want to sound impatient but I just need to know when they are going to be done.

    Thanks,

    Aryan

    :)
     
    Aryan Palimar, Jan 7, 2023
    #1
  2. Ronnieee Win User

    Microsoft Support Wait Time

    That really depends on how many cases they are catering. Just make sure to send them another email today and let them know that you want to get an update. Usually, account recovery cases are catered within 2-3 days but given that they have more cases to cater, there will be delays most of the time.
  3. Aryan Palimar Win User

    Microsoft Support Wait Time

    Hey Ronnie!

    Nice to meet you too.

    I have already emailed the support team through a reply of a past email they have sent me. This reply was made 3 days ago and they still haven't replied which brings me to my next question. How long does it usually take them to reply to an email? Approximately how long would it take for the case to be resolved?

    Thanks,
    Aryan
  4. Ronnieee Win User

    Microsoft Support Wait Time

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help with your account recovery process.

    Just a heads up though that account recovery normally takes time because they have to review all the information before getting a decision to have your account recovered. It also depends on how many cases they have most especially when they are catering a lot, then there would be delays.

    What I can suggest is to send another email just to mention about a follow up on your case. You can respond to the same email you sent before. I am sure they are already working on this for you.
  5. TRAPOUL80 Win User

    Microsoft Support Response Time

    Hello I'm Daniel,

    Try contacting them at the link given and speak to them.

    https://support.xbox.com
  6. Ibrahim Dani Win User

    Refund Page 404 and long support wait time

    I think live chat can deal with refunds directly now, ask them to do it. pretty sure that's what they told me last time anyway :)
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Microsoft Support Wait Time

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