Microsoft support suspended my hacked account because they couldnt help me further

william romeo · Feb 1, 2023

Hi! so about 2weeks ago my account got hacked by someone and ever since i have been trying to get it back. i contacted microsoft support (since they helped me the last time my account was hacked) and it took them 1week to investigate stuff. after that i got an email saying that they cant help me :| and they just suspended a 400$ account... so i was wondering if there is ANY WAY i could get my account back still?

:)

KindGryphon

do you know what i can do now?

If they said they had to permanently lock the account then no.

william romeo

do you know what i can do now?

william romeo

yeah i shared my email with someone... but the first time i actually didnt do that lol someone liked my minecraft name and just hacked me XD

Tezzerrific

getting hacked once (which is also very difficult to do, unless you gave out account info or are game sharing), fair enough, getting hacked twice stops becoming coincidence and becomes a point where either you have shared your account or you have shared information with people.

Tezzerrific

not a lot, as part of the terms you are required to keep your account secure, sharing your account can result in a perma ban anyway.

Microsoft support suspended my hacked account because they couldnt help me further