Microsoft Support / I dont know where this should go

TheLegendDyl4n1 · Mar 21, 2020

Been stuck at current position in line #4 for about 40 minutes now, it was #90 at 12:30, i have been waiting for about 2 hours and 45 minutes now, and i think it glitched and if so then im gonna be pissed.

:)

ACCURATE JOSE

I'm sure they are experiencing a higher than normal volume of calls because everyone is at home. Hope you get though!

THANOS OPRESSOR

Sometimes the placements bug, it happened to me, good luck!

VibroPlex

Well two different accounts you have. To sort out which is what, suggest you speak with an Xbox LIVE agent who can view the details of the account. Choose Option 2 at 1-800-4MY-XBOX (unless you're not in the US/Canada, in which find your national number
from the first web link below).

IceStorm III

[quote user="ViewedBalloon4"]on the console he can log into his account but when he goes to play minecraft it keeps telling him 'can not connect to server'[/quote]Is he a Sliver account as well? Title Update 9 for Minecraft

introduced some bugs for Silver members.

The rest of your issues require clarification. Are you saying his Live ID is connecting to an account that is not his, or are you thinking his gamertag name was changed?

ViewedBalloon4

thank you Vibroplex your info was helpful after we went through all this and what you suggested .... just before we actually called support, his account went back to normal ... really confuses us ....

Microsoft Support / I dont know where this should go