Microsoft Store Xbox One Free Expedited Shipping Offer Credits Not Rewarded

Discus and support Microsoft Store Xbox One Free Expedited Shipping Offer Credits Not Rewarded in XBoX Rewards & Social to solve the problem; It has been more than 15 days since the shipping date of my Microsoft Store Xbox One Free Expedited Shipping Offer, and MyRewards have not been... Discussion in 'XBoX Rewards & Social' started by Remjexhai, Oct 21, 2016.

  1. Remjexhai
    Remjexhai Guest

    Microsoft Store Xbox One Free Expedited Shipping Offer Credits Not Rewarded


    It has been more than 15 days since the shipping date of my Microsoft Store Xbox One Free Expedited Shipping Offer, and MyRewards have not been credited the 50,000 as promoted.



    the offer can be found here:

    Xbox Live Rewards

    my Order number: 16932354858 Order date: September 29, 2016

    Gamertag is: . Order shipped on Mon 10-03, 12:45 PM, 18 days ago.

    Microsoft support chat linked me to the wrong forum page to post this inquiry. Xbox Rewards twitter didn't specify a page at all. I am tired of feeling cheated. Please reply

    :)
     
    Remjexhai, Oct 21, 2016
    #1
  2. 50,000 Rewards Credits

    When I bought Xbox One S from Microsoft store there was an offer "50,000 Rewards Credits, a select FREE game , and FREE Expedited Shipping October 29 – December 31, 2016". I haven't got this reward points yet. Order number: 17582219358.

    Thanks,

    Anish
     
    ForgottenAxe277, Oct 21, 2016
    #2
  3. DanielWA87
    DanielWA87 Guest
    Microsoft Store Xbox One S Offer - New Rewards Members Eligible

    I'd like to take advantage of the Microsoft Store Xbox One S Offer (free expedited shipping and 50k points), but I only registered with Xbox rewards today so I did not receive an email with the promo code.

    Is there any way I can make use of this offer since I was not an existing rewards member?
     
    DanielWA87, Oct 21, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Microsoft Store Xbox One Free Expedited Shipping Offer Credits Not Rewarded

    Hello Remjexhai,

    From the terms you linked:

    1. Eligibility: The Microsoft Store Xbox One Free Expedited Shipping Offer (the "Program") is open to
    select Xbox Live Rewards Gold members who are legal residents of the fifty United States (including D.C.), Canada, France, Germany, and United Kingdom and are thirteen (13) years old or older. Void where prohibited.

    Since this offer is not showing on your MyMissions page, you were not selected for this offer.
     
    XBLRewards8, Oct 21, 2016
    #4
  5. XBLRewards8 Win User

    Microsoft Store Xbox One Free Expedited Shipping Offer Credits Not Rewarded

    Hello Remjexhai,

    From the terms you linked:

    1. Eligibility: The Microsoft Store Xbox One Free Expedited Shipping Offer (the "Program") is open to
    select Xbox Live Rewards Gold members who are legal residents of the fifty United States (including D.C.), Canada, France, Germany, and United Kingdom and are thirteen (13) years old or older. Void where prohibited.

    Since this offer is not showing on your MyMissions page, you were not selected for this offer.
  6. XBLRewards8 Win User

    Missing 50k reward credit points

    Hello UndoingCanvas96,

    The 50,000 Rewards Credits offers were only for select members. Since you were not selected for that offer, you did not receive those Credits. If you had been selected, the offer page would have shown you a code for free expedited shipping, and the offer
    would be visible on your MyMissions page while logged into the Rewards site.
  7. XBLRewards8 Win User

    XBOX REWARDS

    Hello ZeroThread2402,

    Only members chosen for that offer are eligible. Since you were not selected for either 50,000 Credit offer, you will not get 50,000 Credits. If you had been selected, the offer would be visible on the MyMissions page while logged in to the Rewards site,
    and the offer page would include your free expedited shipping code.

    Futhermore, only purchases from the MicrosoftStore.com are eligible for this offer. Purchases from retail stores are not eligible.
  8. XBLRewards8 Win User

    50,000 rewards not received yet

    Hello IceFury8,

    The 50,000 Rewards Credits offers were only for select members. Since you registered after those members were chosen, you were not selected for this offer. If you had been selected, the offer page would include a code for free expedited shipping, as well
    as be visible on your MyMissions page while logged in to the Rewards site.
  9. XBLRewards8 Win User

    Xbox One S Upgrade Promo Failed!

    Hello M1L3RT1M3,

    Unfortunately, we cannot assist with your expedited shipping issue. Those codes were provided by our MicrosoftStore.com team, which we have been told have been updated on this offer and should have the relevant information. You can reach them at:

    Microsoft Store Sales and Customer Support at 1-877-696-7786

    or

    https://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/

    However, regarding your Credits, those are not attached to your expedited shipping code. That code is merely to waive the cost of shipping and is not associated with any Credit rewards, so any issue with redeeming that code should not affect your Rewards.
    If you do not see your Credits pending 15 days after your console has been shipped, let us know with a new post.
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Microsoft Store Xbox One Free Expedited Shipping Offer Credits Not Rewarded

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