Microsoft Store Xbox installation issues

Hi. My name is Brilliant and I am happy to assist you today.

Can you try power off your console. Remove the power supply. Press and hold the Power button for 15 seconds without the power. Release the button and plug back your power supply. Turn on your Xbox and retry downloading from the Store. Also make sure you have enough space for downloads.

I hope this helps resolve your query.

Hello Criftenma,

Thank you for posting on the Xbox forums. We understand that Age of Empires Definitive Edition is not able to be downloaded from the Microsoft Store to your laptop since the installation button is not clickable. We recommend making sure that
Windows 10 is up to date. You can try performing
a clean boot. A “clean boot” starts Windows with a minimal set of drivers
and startup programs, so that you can determine whether a background program is interfering with your game or program. Be sure to let
us know the results!

Are you signed in with the same MS account on your laptop as you are on your tower PC

Hallo,

Probeer deze pagina's van Flight Simulator Support:

1. Microsoft Store - Download & Installation issues, Part I - Checklist – Microsoft Flight Simulator Support
   
2. Microsoft Store - Download and Installation issues, Part II - Basic Troubleshooting – Microsoft Flight Simulator Support
   
3. Microsoft Store - Download and Installation issues, Part III - Advanced Troubleshooting – Microsoft Flight Simulator Support
   
4. Microsoft Store - Cannot install or update Gaming Services – Microsoft Flight Simulator Support
   

Met vriendelijke groet,



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Hello,



Please, try these pages from Flight Simulator Support:

1. Microsoft Store - Download & Installation issues, Part I - Checklist – Microsoft Flight Simulator Support
   
2. Microsoft Store - Download and Installation issues, Part II - Basic Troubleshooting – Microsoft Flight Simulator Support
   
3. Microsoft Store - Download and Installation issues, Part III - Advanced Troubleshooting – Microsoft Flight Simulator Support
   
4. Microsoft Store - Cannot install or update Gaming Services – Microsoft Flight Simulator Support
   

Best Regards,

I have this issue to but I found a fix. Try using the Microsoft Store App instead of the Xbox App. I was able to download, install and the play games with the Microsoft Store App. Later on, the Xbox App shows the game I installed and is playable.