Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to...

Discus and support Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to... in XBoX Accessibility to solve the problem; hi, as described in the title, in the Xbox app, microsoft store, and other apps like minecraft, the currency displays as pounds. When using the web... Discussion in 'XBoX Accessibility' started by Gulalu, Jul 23, 2022.

  1. Gulalu
    Gulalu Guest

    Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to...


    hi,

    as described in the title, in the Xbox app, microsoft store, and other apps like minecraft, the currency displays as pounds. When using the web client version of the store, it properly displays USD. my region setting in windows settings is correct, i live in eastern united states and that is what it is set to. I have reinstalled windows and this problem still occurs. this is incredibly frustrating.

    i am generally pretty good with troubleshooting but have not found a solution for this online.

    i have tried the account migration page, but that doesnt show what the existing region is, and it throws an error when trying to set it to english united states.

    obviously ive tried reinstalling windows. i used the media creation tool and reset windows using the flash drive. wiped all files.

    ive made a test purchase from the web store, in usd, and the purchased minecraft coins appeared in game immediately, even though in game the store shows pounds not usd.

    xbox app


    Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to... [​IMG]


    xbox app doesnt show esrb


    Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to... [​IMG]


    microsoft store


    Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to... [​IMG]


    microsoft store web store region


    Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to... [​IMG]


    my billing addresses are all in the united states

    windows 10 location


    Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to... [​IMG]


    i made a ticket with microsoft/xbox and they suggested to reinstall the app. didnt work, waiting to hear back. Service Request: 7005893671

    :)
     
    Gulalu, Jul 23, 2022
    #1
  2. JosefLBohorquez Win User

    Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to purchase anything as a result

    That's amazing!
    I'm glad to hear that finally everything is working as usual!
  3. Gulalu Win User

    Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to purchase anything as a result

    Thank you for the quick reply.

    I do not have any 3rd party services as descirbed running on my pc, it is a fresh windows install

    i tried connecting my pc to mobile hotspot, but the prices did not change currency, even after a reboot of windows

    your 3rd suggestion.... worked!


    [​IMG]


    i changed this from united states to United kingdom, and back to united states. it restarted the store program, and its working as intended now!

    thank you so much

    woo hoo prices are what they should be, now!


    [​IMG]


    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this

    May I know if you're using a VPN, proxy, firewall or DNS filtering services?
    Sometimes those services are the ones causing the issue

    Also, could be great if you try connecting your PC to a different wifi network to see how it goes.

    By the way, try changing your PC región:
    Select Start > Settings > Time & Language > Language & Region.
    Under Country or region if you already have selected United States, change it temporarily to UK, restart your PC and change it again to US and see how it goes
    (also, try setting a different time zone or if you have it manually, leave time and time zone as automatic sync)

    Let me know how it goes, I'll be waiting for your reply
    Greetings from another Microsoft user
  4. JosefLBohorquez Win User

    Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to purchase anything as a result

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Gulalu

    May I know if you're using a VPN, proxy, firewall or DNS filtering services?
    Sometimes those services are the ones causing the issue

    Also, could be great if you try connecting your PC to a different wifi network to see how it goes.

    By the way, try changing your PC región:
    Select Start > Settings > Time & Language > Language & Region.
    Under Country or region if you already have selected United States, change it temporarily to UK, restart your PC and change it again to US and see how it goes
    (also, try setting a different time zone or if you have it manually, leave time and time zone as automatic sync)

    Let me know how it goes, I'll be waiting for your reply
    Greetings from another Microsoft user
  5. Zackary Vanosdol Win User

    Why is my Windows 10 Signing into my Xbox Account

    All I can think of is that Minecraft for Xbox is a seperate entity than Minecraft for Windows 10.

    So are you looking at Minecraft for Windows 10 in the Microsoft store, or are you in the Xbox app?
  6. XBF Diego M Win User

    Appear to be offline to other player

    Hi rizdek

    Minecraft for Windows 10 through the Microsoft Store is not labeled as Xbox edition, which is the console only version of Minecraft that is no longer updated. The current version of Minecraft on the Xbox One is just titled "Minecraft" while on Windows it
    is labeled as Minecraft for Windows 10. Just to clear up any confusion.

    Does it show a player is offline in-game when trying to invite friends on the menu inside Minecraft? Or do they show offline through the Xbox App or Xbox Console Companion app? Press Win key + G to open the game bar and then open the Social overlay and check
    if they show online there.
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Microsoft store, Xbox, and minecraft for windows 10.. apps show wrong currency, unable to...

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