Microsoft Store withdraw 3 dolars (18 liras) from my credit card WITHOUT my permission!!!

barandemirel3 · Sep 12, 2019

I was going to buy Game Pass PC for my account but when i added my card to store, they just took 1 dolar from my card. Today i bought game pass ultimate for 2 dolars for 2 months and after that they again took 1 dolar from my card. They did the same thing
a week ago when i added my card but didnt buy anything. And i can't see anything about it on my order history on microsoft website. I can only see it through my card but i can't see it on my microsoft account. You can see it on the pictures.

As you can see it here they took 3 times 6 liras (3 dolars total) but on my microsoft order history there is nothing about it.

[Mod Removed - PII]

:)

XBF Eladio M

Hey baran

Thank you for taking the time to keep replying on this post.

If you are not seeing these charges under your
Order history, then those charges would have not been from us and as stated once more by Xbox Forums Ambassador and Moderator Smwutches,
you would then have to contact your financial institute for further clarification on what these additional charges are.

As there is no further information that we can provide to you on this matter, we will now be locking this thread.

If you have any other questions or concerns, please, feel free to create a new thread and we will cater to you there.

Thank you for being part of the Xbox Family and we wish you a wonderful day!

Smwutches

You'll need to contact the credit card company for assistance with those.

barandemirel3

They didn't fall off. As you can see in the pictures on 4th september they took 1 dollar and it didn't. Also after i bought game pass ultimate they took 1 dollar again even though they took one when i added my card.

XBF Ruben D

Hello barandemirel3,

Thank you for posting on Xbox Forums. In regards to the issue with your account being charged a dollar, as stated previously by Ambassador Smwutches,
the dollar charges are verification charges. They are used to validate the credit card added to the account to make sure that it is usable. They should fall off within the next 24 hours or so. If they do not fall off you may want to contact your credit card
company to ensure that it does.

If you have any other questions or concerns please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.

barandemirel3

Okay then. Thank you guys for informing me.

Microsoft Store withdraw 3 dolars (18 liras) from my credit card WITHOUT my permission!!!