Microsoft store will not download or update apps.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Follow these steps and try downloading and installing the launcher through the Microsoft Store or Xbox app.
Check for updates on Windows Update, update everything including optional/additional updates.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
5. Restart your PC, log in to both apps and see if that solves the problem.

Download xbox app on your pc from the microsoft store then on microsoft store click 3 dots "downloads and updates" and you should be able to do so.

Make sure simulator app is not running

Clear the cache of the Microsoft Store app. To do this, open the Microsoft Store app, click on the three dots in the top right corner, and select "Downloads and updates". Then, click on "Get updates" and wait for the process to complete.

Hello there! Let's try two additional things. First, please double check that the Microsoft Store app is also up to date (Updating apps in the Microsoft Store, which also applies updates to the Microsoft Store app itself). Afterwards, try initiating the download from the Microsoft Store app.

1. Open the Microsoft Store app
   
2. Search for the game you're trying to download (use the search bar at the top)
   
3. Select Install from Xbox App from the game's description page
   

This should kick-start the game download for you after a moment. Please let us know if this does or doesn't work for you.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

These steps can help you, give it a try.

Check for updates on Windows Update, update everything including optional/additional updates.

1. Logout from Xbox app and Microsoft Store app

2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.

3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.

5. Restart your PC, log in to both apps and see if that solves the problem.

Make sure you are logged into the Xbox app and Microsoft Store with the account that used the code and also try downloading the game through the Microsoft Store app on your Windows.