Microsoft Store will not allow me to download on windows 11 home

Discus and support Microsoft Store will not allow me to download on windows 11 home in XBoX Games and Apps to solve the problem; I purchased a desktop pc today brand new from walmart for my kids and I am trying to download roblox for them. I can't seem to get anything to download... Discussion in 'XBoX Games and Apps' started by Kristan Cox, Jan 24, 2025.

  1. Kristan Cox
    Kristan Cox Guest

    Microsoft Store will not allow me to download on windows 11 home


    I purchased a desktop pc today brand new from walmart for my kids and I am trying to download roblox for them. I can't seem to get anything to download from the Microsoft store. When I try to download a program ir will say initializing authentication and then say error something went wrong on our end. I was able to download minecraft launcher and purchase the minecraft subscription but when trying to install the game, it goes directly to error and will not download. As far as I can tell my system meets all the requirements and should not have an issue with these programs. I have been all over the internet. I've tried many many different resets and restarts. Nothing is working. Does anyone have a recent trick that has worked?

    I have already:

    -Signed out and back in to the store

    -Changed clock and date settings

    -Gone to system>system components>Microsoft store> repair and reset with a computer restart

    -Run the wsreset.exe

    -Updated all apps and made sure my registration says active.

    -Made sure my windows 11 home is updated And not running in S mode

    -Ran Windows store apps troubleshooter (says it couldn't identify any problems)

    -Used System File Checker, as explained here (which reported no issues)

    -tried to download the xbox insider hub (that won't even download)

    -Went back through and enabled all privacy settings and permissions

    -after every attempted fix I restarted the PC

    My poor kids were so excited and after 4 hours of fighting with this thing, I had to put them to bed disappointed. I am hoping there is someone who has recently found a fix. Thanks so much for any help you can offer!

    :)
     
    Kristan Cox, Jan 24, 2025
    #1
  2. AmeliaBlack2 Win User

    Updates

    I do have the latest windows update, I immediately went to download it when this all started. I have Windows 11. And it will not allow to update anything in the Microsoft store, not even the microsoft store can be updated itself.
  3. Andre_033 Win User

    Roblox Player bad image error 0xc0000428

    I got Windows 11 Home 22H2. Also roblox was downloaded from the site and not from microsoft store because if you use the microsoft store version the mouse keeps going out of the screen.
  4. BluePhantom60 Win User

    Issue installing XBox for Windows app

    I got on the phone with support. Ultimately, ran troubleshooter in Windows Store Apps and that allowed me to download and install from Microsoft Store.
  5. kovalev nyr94 Win User

    Cannot Switch Xbox Account - Windows 11 PC

    It's a brand new desktop with Win 11 Home and so far only used for < 24 hrs and I pushed through all Windows updates. It appears to have fixed itself slowly. First it had the Xbox account logged into Microsoft Store app while the Xbox app had the Windows account. Then it allowed me to successfully download a game from Gamepass. After playing the game, Windows is now using the Xbox gamerpass on the Xbox app. I have no idea how it all of a sudden did it on its own, but it works and I hope it stays that way.
  6. Bob Conley Win User

    Gaming Services download fails at Acquiring License

    Windows 11

    Code: 0x80070005

    I downloaded the launcher from the Minecraft website originally, but it would say "there was trouble connecting to your Microsoft account" and then redirect me to the store

    I am unable to download any games from the Microsoft store. I tried getting both Dominoes and Mahjong to test, and they give me the same error
Thema:

Microsoft Store will not allow me to download on windows 11 home

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