Microsoft store Terms Canada

Jean-SébastienSt-Louis · Mar 28, 2020

On the point #14 of the microsoft terms of sale on Xbox One they say that i can buy a game right now but if the price go down on the microsoft store in the next 30 days they will issue a refund or credit for the difference. As any one had to deal with
that and is this a difficult process to go through ?

:)

Jean-SébastienSt-Lo

Thank you for the fast answer but request a call option is unavailable for now. Will it be soon ?

XBF Brad A

Hello Jean,

Thanks for reaching out to the forums. We understand you have a question on the terms. We suggest requesting a call from support on the issue as they will be the best to handle it.

When you go to Contact Us,follow these steps to request a call from support:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Hope this helps.

Brad

Snake Plesskin

Yes....all refer to the Microsoft Store Canada model: FST-00001

Photonimus

Great White North is usually a term that refers to all of Canada.

TheRedPuppet184

Hello!

My Region would be United States and my friends region is Canada, It Was Bought on the Microsoft Store.

Microsoft store Terms Canada