Microsoft Store saying I haven't bought games I've already bought

Discus and support Microsoft Store saying I haven't bought games I've already bought in XBoX on Windows to solve the problem; I recently formatted my C: drive in order to work out some issues I was having, and while setting everything back up, I noticed that the Microsoft... Discussion in 'XBoX on Windows' started by DeanFoley2, Nov 25, 2020.

  1. DeanFoley2
    DeanFoley2 Guest

    Microsoft Store saying I haven't bought games I've already bought


    I recently formatted my C: drive in order to work out some issues I was having, and while setting everything back up, I noticed that the Microsoft Store is showing that I haven't bought any Forza game at all when I've bought both the deluxe version of
    Horizon 4 and Motorsport 7. I tried looking into fixes, but none of them have worked thus far. Neither game shows up in my library on either of my Microsoft accounts, or even my purchased. I've had these games for over a year now, and I'm not sure how to go
    about getting my games back.

    :)
     
    DeanFoley2, Nov 25, 2020
    #1
  2. Alexander K._327 Win User

    Forza horizon 4 not appearing

    Still doesn't help, it even says that I haven't bought it on PC Microsoft store but I have bought it
  3. Arc'daemus Win User

    Let me download Minecraft Java Edition, or give me my money back.

    Yeah...Here's the thing...I've done ALL of that...Multiple times. None of them worked. As for the Minecraft store, it doesn't recognize that I've already bought the game anymore. The Microsoft store does.
  4. Kayden Lee Win User

    Gta+ not working, still haven't got rewards.

    I talked to em but they didn't help man, I bought it a few days ago I'm still confused. I'm getting kinda passed bc I spent money for.something I haven't even got I've checked the game there's nothing inside it that says gta+ I bought in the Microsoft store I need help with this soon or at least a refund, thanks for your time.
  5. CrazY1985 Win User

    Bought game in MS store online, says that i haven't bought it. I have bankstatements.

    only way to get this solved is trough support.
  6. W1LSH3R Win User

    Rewards

    Yeah I have but the 1250 haven't been credited to me twice I've bought games etc off the store?
Thema:

Microsoft Store saying I haven't bought games I've already bought

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