Microsoft store lost my purchase history

Discus and support Microsoft store lost my purchase history in XBoX on Windows to solve the problem; M month ago I had trouble logging into Minecraft for windows pc starter pack, I tried to get help from Mojang support and haven't gotten an answer/fix... Discussion in 'XBoX on Windows' started by DukeThorinThunder, Jul 13, 2021.

  1. Microsoft store lost my purchase history


    M month ago I had trouble logging into Minecraft for windows pc starter pack, I tried to get help from Mojang support and haven't gotten an answer/fix or solution.

    >>A few weeks ago I tried to uninstall and reinstall it, so I went to pc settings and apps to uninstall from there

    >>when I logged back in the Microsoft store I couldn't find it in my purchase history

    >>I checked both on the store and the app and it doesn't show under all purchase history.

    >>also I obtained Minecraft through a gift code from a friend when I tried to redeem it again it seems to be a one time use?

    what can I do? am I going to just have to purchase it, or can I some way to re-redeem my code again?

    :)
     
    DukeThorinThunder, Jul 13, 2021
    #1
  2. DukeThorinThunder Win User

    Microsoft store lost my purchase history

    I checked all my accounts because I had to swap my main account on Microsoft to use my gamer tag, and in any event the 4 emails I have are alts for two microsoft accounts so it would show up, but the last thing I see is from 2016. should I unlink each of my emails and have them separate?
  3. Hi Im Swat Win User

    Microsoft store lost my purchase history

    It's likely you're not logged into the account that purchased it. Purchases will always show up in the order history, even if you uninstall them.
  4. Joshua Hayes2 Win User

    Installing Microsoft Flight Simulator

    thanks

    It does not appear in the "Games" tab (in my library) in my Microsoft Store. I do however see it in my order history with the reference etc. etc.

    If I search for it it just allows me to re-purchase the 40th edition version of the premium deluxe (amongst the other versions)

    So I am a little lost as to how I would install it from the Microsoft store?

    Thanks for your help
  5. Allebas Win User

    Xbox 360 purchases

    Hi

    You can sign into your account online and view your purchase history:

    View your Xbox purchase history online

    If you see an Xbox charge on your bank or credit card statement that you don’t recognize, you can review your Xbox purchase history online.

    1. Sign in to the Payment & billing page with your Microsoft account.

      Note If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost
      Password Solution
      .
  6. PaXxAT Win User

    Bought a Game in Microsoftstore never got it

    Thats the Problem. They refunded the game i bought in an external Store not in the Microsoft Store. The Game i purchased in the Microsoft Store is not listed in my order history. dont know why
Thema:

Microsoft store lost my purchase history

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