Microsoft store has an update but progress is frozen and I can’t open any apps

I understand, please check if the game has a game update that needs to be installed from the Microsoft store. Open the Microsoft store app then go to library > Get updates.

Hi,

I can’t access the Microsoft store or download update for any of my games.

The message are different from

Can’t access try later

Update can’t be done at the moment.

I can’t send you photos sorry

Hello Teknodo

is there any chance that your xbox app or microsoft store needs an update ?

to check open your microsoft store app and click the more icon in the top right ( looks like this ....) then click downloads and updates then click get updates

and update the apps if needed , this happened to me before and this fixed it. Hope it helps

Run the Microsoft Store Troubleshooter, windows 10 has a built-in troubleshooter for the Microsoft Store that can automatically diagnose and fix issues. To run the troubleshooter, open the Settings app, select Update & Security, then Troubleshoot, and finally, Windows Store Apps.

I see, let's try this instead:

Open Settings, click Update and Security and then Windows Update

Click Check for Updates

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too. (Click on get updates)

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with the account that owns the game and verify if the game appears (check on both Xbox app and Microsoft store, on the Microsoft store search directly for the game)