Microsoft store gave me wrong version of hogwarts

Discus and support Microsoft store gave me wrong version of hogwarts in XBoX Games and Apps to solve the problem; I bought Hogwarts xs version and it gave me the Xbox one version. When I go back in there to compare editions, click on standard edition it takes me to... Discussion in 'XBoX Games and Apps' started by Jesse63738, Feb 10, 2023.

  1. Jesse63738
    Jesse63738 Guest

    Microsoft store gave me wrong version of hogwarts


    I bought Hogwarts xs version and it gave me the Xbox one version. When I go back in there to compare editions, click on standard edition it takes me to the manage you own this but it’s the Xbox one version? Happy to share screen shots.

    :)
     
    Jesse63738, Feb 10, 2023
    #1
  2. OpticRJames Win User

    Microsoft store gave me wrong version of hogwarts

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please log in to your account at this link, https://account.microsoft.com/billing/orders.

    Provide me with the exact title of the version you purchased there for the game.
  3. John P_14 Win User

    I have a xbox 1x will the the x s copy of hogwarts legacy work on it

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    Sadly, Hogwarts Legacy Xbox Series X|S Version will only work on Xbox Series XIS. You may confirm it on the Store page at https://www.xbox.com/games/store/hogwarts-legac....
  4. Rostom L Win User

    Hogwarts Legacy for Series X/S saying “Not playable on this device”.

  5. OpticRJames Win User

    Hogwarts Legacy not working - asking me to purchase it again!

  6. Lydia Clothilde Win User

    Has the Xbox One version of Hogwarts Legacy been removed from the digital deluxe edition?

    When I click on the Xbox one version from the bundle in my order history, it takes me to the store to buy it

    https://www.microsoft.com/en-gb/store/p/hogwarts-legacy-xbox-one-version/9nk4ntbfww81
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Microsoft store gave me wrong version of hogwarts

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