Microsoft Store game - Solitaire & Casual Games is stuck loading

Hi there! I'm more than happy to help you!

I'm sorry you are experiencing this with the Microsoft Solitaire & Casual Games. I know how frustrating this is and I would totally feel the same way if I were in your shoes. No worries, let me help you sort this out.

Based on the information I've gathered, it seems you have already exhausted the workarounds. I would highly suggest you reach out directly to Microsoft Casual Games Support as they have the right tools and resources to investigate your issue properly on their end. Please submit your ticket through the link below:

https://microsoftcasualgames.zendesk.com/hc/en-us/requests/new

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Same issue here on a Windows 10 and a Windows 11 system. Issue was noticed since last friday.

Seems to be a bug in updates of last week.

The only thing that does seem to work is unplug the network, start solitaire and when it starts complaining that there is no network plug it in again. Is there a solution for this issue?

Thanks for replying. I hope you get an answer. I tried filling out a form but some of the information they asked for I did not have. Like game tag number and game version. If I no longer have the game on my computer how am I supposed to answer them. I even tried to contact XBOX.

I´ve test that and it does not work for me. Same issue no matter how i start it.