Microsoft store download / install issue, need some help

Discus and support Microsoft store download / install issue, need some help in XBoX on Windows to solve the problem; Hello microsoft community! I need some help, just what the title says. I want to install minecraft or minecraft launcher on windows 10/11 pc. I... Discussion in 'XBoX on Windows' started by Unidentified Floor, Apr 2, 2024.

  1. Microsoft store download / install issue, need some help


    Hello microsoft community!

    I need some help, just what the title says. I want to install minecraft or minecraft launcher on windows 10/11 pc. I already have a minecraft account.

    However the screen shows this when I try to install it:

    hopefully you can see the image

    please let me know what I should do, thank you for the help in advance

    :)
     
    Unidentified Floor, Apr 2, 2024
    #1
  2. kyle_m4496 Win User

    Microsoft store download / install issue, need some help

    Have you tried resetting the Microsoft Store? Follow these steps:

    Type wsreset in the Windows Search box, right click the first result and select "Run as Administrator"

    After some time, the Microsoft Store will re-open. Try to download Minecraft again.
  3. Unidentified Floor O Win User

    Microsoft store download / install issue, need some help

    I just followed as exactly as you said but I am still getting the same problem :(
  4. kyle_m4496 Win User

    Microsoft store download / install issue, need some help

    I see, try reinstalling the Gaming Services to see if that helps.

    Select the Search icon on the taskbar, type Powershell, right-click on Windows PowerShell, and then select Run as administrator.

    In Windows PowerShell, type the following command and press Enter:
    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    In the same window, type the following command and press Enter:
    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

    Restart your device.

    Also, if that doesn't help, try installing the game via the Xbox app instead of the Microsoft Store.
  5. kyle_m4496 Win User

    Microsoft store download / install issue, need some help

    Hi Unidentified. My name is Kyle and I'm an independent advisor.

    Sorry, I can't see the image. Can you try sending it again?

    Thanks,
    Kyle
  6. Unidentified Floor O Win User

    Microsoft store download / install issue, need some help

    My pc has 3 drives, but as I said above it wont let me select anything apart from “C:/ — No folder yet”

    I was able to download some free games with no problem. It said “get” opposed to “install” and it immediately started a download and didnt ask where to store the game

    I have, here are the troubleshooting i have tried so far:

    - reset computer

    - updated windows system

    - scan for viruses, no problems were found. (There was a problem before with a high risk zoom file that I was unable to uninstall from my pc uninstall system, for now it is deleted I think)

    - Tried adding a “New folder” to the Windows C: drive, but nothing has worked.
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Microsoft store download / install issue, need some help

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