Microsoft store cart

Hello CrimsonPheonix8! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

To guarantee your purchase, you'd need to be able to complete it. If the console is in your cart, but you can't complete the purchase, check if there are units left on the Microsoft Store. It is most likely that you can't complete the purchase because there are no more units left.

I am still having this issue. It has nothing to do with a outage.

Microsoft needs to have some higher tier engineers look into it and stop having these Xbox Ambassadors say its fixed or a outage.

It is a lot of people with the same issue, some for years now. You literally cannot purchase anything after the cart breaks.

And it affects cart across all Microsoft products. Microsoft Store web, Microsoft Store Windows 10 app, Microsoft Store Xbox One app,

and Microsoft Store Mobile phone apps (Android and Apple).

Engineers need to look into this and come up with a fix.

Hi! Is this discount code for the official Microsoft Store? If so, you should be able to enter it when viewing your shopping cart/checking out.

Just to add the store app updated again and now there is no wishlist, that is totally gone and there is no cart symbol any longer which means if I add something to the cart and choose to continue shopping there is no way to view the cart or checkout without
having to add a random game to the cart then choose view cart then remove the random game.

Have you tried checking the Store app on the console after ensuring it is updated? Try adding something to your cart and then view cart to see if that then tells you that you have a balance that can be applied from your Microsoft account with any extra then coming from your credit card if you registered one. Good luck and remember to clear the shopping cart if you aren't going to purchase that test item.