microsoft store, and game pass on windows 11

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Eric

Please try reinstalling the Microsoft store first:
https://answers.microsoft.com/en-us/windows/for...

Use both methods provided by Lester
After that try opening the store.

If maybe the issue persists, may I know if you tried everything from this article?
https://support.xbox.com/en-US/help/games-apps/...

Unless a game enters game pass, or Microsoft cuts a deal, it is unusual to have Windows store versions of major titles due to the expense of making the necessary changes.

Windows 11 will soon allow the integration of outside stores like Steam and Epic, with changes boiling down to Windows 10 later on.

https://www.theverge.com/2021/9/28/22698196/microsoft-store-third-party-app-stores-epic-games-amazon

Hey Ron, still running into issues. My windows 11 appears to be up to date, microsoft store had no updates, logging in and out of the xbox app didn't change anything and the microsoft store wouldn't install a game from the game pass, instead the button greys out and no download begins

I uninstalled it and I am reinstalling it now thought the Microsoft Store I first downloaded it on the Xbox Game Pass App on Windows 11 and it was not working properly once it is reinstalled through the Microsoft Store I will come back with an update thank you for your concern and reaching out to me

Hello Ryan N, My name is David. I am an independent advisor, happy to help you today.

If you're experiencing issues with installing the Xbox Game Pass app on Windows 11 and encountering errors when attempting to install the Xbox Game Pass services, here are a few troubleshooting steps you can try:

Check for Windows updates: Ensure that your Windows 11 operating system is up to date. Microsoft frequently releases updates that include bug fixes and improvements. To check for updates, go to Settings > Windows Update and click on "Check for updates."

Clear Windows Store cache: Sometimes, issues with the Windows Store cache can interfere with app installations. You can try clearing the Windows Store cache by following these steps:

1. Press the Windows key + R to open the Run dialog box.
2. Type "wsreset.exe" (without quotes) and press Enter.
3. The Microsoft Store will open, and the cache will be cleared. Try installing the Xbox Game Pass app again.

Reset the Microsoft Store: If clearing the cache doesn't resolve the issue, you can try resetting the Microsoft Store with the following steps:

1. Open the Settings app and go to Apps > Apps & features.
2. Scroll down and locate the Microsoft Store entry.
3. Click on the Microsoft Store entry and select "Advanced options."
4. Scroll down and click on the "Reset" button.
5. Restart your computer and try installing the Xbox Game Pass app again.

Check Windows Store and Xbox app permissions: Make sure that you have the necessary permissions to install apps and access the Microsoft Store. Go to Settings > Privacy > App permissions, and ensure that the necessary permissions are enabled for Windows Store and Xbox app.

Run the Windows Store Apps troubleshooter: Windows 11 includes a built-in troubleshooter for resolving issues with Windows Store apps. You can try running the troubleshooter to identify and fix any potential problems. To access the troubleshooter, go to Settings > System > Troubleshoot > Additional troubleshooters. Look for "Windows Store Apps" and run the troubleshooter.

Best regards.