Microsoft Store Address Drop-down

WilliamFox3 · Mar 22, 2020

Dear Sir or ma’am

In your Microsoft Store I am trying to input my Credit Card data and noticed that one of your overseas Military APO Communities is missing. You have AA, AP, and others, but are missing AE (Army in Europe). The info was listed under my old credit card,
but now have a new card, but can’t add it. Are you able to add the AE. A couple of my friends are having the same issue, and by looking at the forums here, many others too. Thank you for your help.

:)

XBF Brad A

Hi William,

Thanks for reaching out to the forums. We understand you have question on drop down for card information. On the bottom of the
support site, you can select give feedback.

Thanks,

Brad

WilliamFox3

XBF Brad,

This is correct. I noticed Microsoft was missing the AE in the State Dropdown. They have other APOs listed, such as AA and AP... are they able to add AE? They probably just forgot to add it.

Thanks for your help.

Scotty0955

all websites store ip addresses, it is legal, microsoft cant actually do anything against this site if it is just storing ip addresses as this is legal.
if the site was ddossing then yes microsoft could report this to the authorities and apply for the website to stop. but to my knowledge the site is not actually doing the ddos and therefore is not illegal.

Microsoft are already aware of this website and preparing a case to take it down the website is illegal and will be taken down The IPs is stored in the game and is not there for the public to access that is private information

PanagiotisBafaloukos

Hello again!

I went on to order a custom controller through the UK store (almost all Greeks speak English!) signed in with my Microsoft account. In the address field, Greece
was included in the options in the drop down menu for delivery destinations. First step successful.

Next step, payment method. Tried to use my Mastercard, that I use for my Office 365 subscription, but in the drop down menu of "Country", United Kingdom is selected (UK store I presume), and cannot be deselected for "Greece". So the process of checkout ends
at this last step since Greek postal code is not accepted in the payment field.

Selecting the Greek Microsoft Store even empties my shopping cart.

So frustrating that a custom controller can be delivered to Greece but not paid for from Greece.

Are there these geographical limitations also with PayPal (connected to the same credit card)?

I guess I will sign up for a PayPal account and try again.

Or find some old friends that moved to England, tell them to buy a controller there and mail it to me as a gift!

David Wirsching

Hello RishabhAgarwal2000, My name is David. I am an independent advisor, happy to help you today.

First, I recommend that you try signing out of the Xbox app and Microsoft Store and then sign back in with the account you want to use. To do so, follow these steps:

Open the Xbox app and click your profile picture in the top right corner.
Select “Sign Out” from the drop-down menu.
Open the Microsoft Store app and click the three dots in the top right corner.
Select “Sign Out” from the drop-down menu.
Once you've signed out, try signing in again with the account you want to use.

If this doesn't work, you may need to uninstall and reinstall the Xbox app and Microsoft Store. To do so, follow these steps:

Right-click the Windows Start button and select “Settings.”
Select “Apps” and then “Apps & Features.”
Find the Xbox or Microsoft Store app in the list and select it.
Click “Uninstall” and follow the instructions to uninstall the app.
Restart your computer.
Reopen the Microsoft Store, search for the Xbox or Microsoft Store app, and install it again.

Best regards.

Microsoft Store Address Drop-down