Microsoft Solitaire on Android 121010

Discus and support Microsoft Solitaire on Android 121010 in XBoX Games and Apps to solve the problem; I am encountering an issue in the Microsoft Solitaire Collection on my Samsung S20 fe, where I cannot access the cloud (error 121010) and therefore... Discussion in 'XBoX Games and Apps' started by ApolloMoonStar, May 1, 2023.

  1. ApolloMoonStar
    ApolloMoonStar Guest

    Microsoft Solitaire on Android 121010


    I am encountering an issue in the Microsoft Solitaire Collection on my Samsung S20 fe, where I cannot access the cloud (error 121010) and therefore cannot progress through my weekly rewards etc. I have checked that there are no current server issues and the game works perfectly fine on my computer. I have tried all the usual solutions: signing in and out of Xbox, uninstalling and reinstalling the game, checking for app updates, checking for system updates. But nothing has worked. I need to get this issue fixed soon as I cannot only play on my computer.

    :)
     
    ApolloMoonStar, May 1, 2023
    #1
  2. Geri M. Win User

    Microsoft Solitaire on Android 121010

    Hi ApolloMoonStar,

    We appreciate you for bringing this up to Xbox Community Forum.

    We understand that you encountered an issue playing Microsoft Solitaire Collection on my Samsung S20. As per description, you cannot access the cloud same with updating the weekly rewards.

    Let us check on this together and sort this out to assist your concern.

    Kindly check on this article and see the screenshot we provided for your convenience.

    How do I check for game updates? – Microsoft Casual Games (zendesk.com)


    [​IMG]



    [​IMG]


    If still the problem persists, the next approach is to contact support and create a ticket through to this link. Submit a request – Microsoft Casual Games (zendesk.com)

    We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



    We will be glad to follow up and help you.

    Sincerely,



    Moderator

    Microsoft Community
  3. Geri M. Win User

    Microsoft Solitaire on Android 121010

    Hi ApolloMoonStar,



    We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)


    [​IMG]


    Thank you for your understanding.



    Kind regards,



    Moderator

    Microsoft Community
  4. XBF Crystal P Win User

    Microsoft Solitaire Collection on the Android system

    Hi there saucycin,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with an error code 121010 on Microsoft Solitaire Collection on your Android device.

    I recommend trying to uninstall the app, updating the Android Device and contact

    Android Support     to troubleshoot the Android device operating system. In reference to the game, I recommend to try the following article
    Microsoft Casual Games FAQ or try
    the
    Microsoft casual games community     for assistance

    Give this a try and hope it helps.
  5. deborahtamura Win User

    Xbox Live Error Code 121010 and HUNDREDS NEED AN ANSWER.

    I and getting the same error code 121010 when my computer tries to sign in syncs to Microsoft solitaire Xbox.
  6. UnitedVoyage263 Win User

    Microsoft Solitaire Collection on the Android system

    Hi there saucycin,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with an error code 121010 on Microsoft Solitaire Collection on your Android device.

    I recommend trying to uninstall the app, updating the Android Device and contact

    Android Support     to troubleshoot the Android device operating system. In reference to the game, I recommend to try the following article
    Microsoft Casual Games FAQ or try
    the
    Microsoft casual games community     for assistance

    Give this a try and hope it helps.
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Microsoft Solitaire on Android 121010

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