Microsoft Solitaire Free Premium trial

When you first logged into Microsoft Solitaire Collection, it created a GamerTag/Username to be associated with the Microsoft Account used when opening Microsoft Solitaire Collection. This is used to track your progress(score, badges, achievements, etc).
This GamerTag is generated randomly and may be changed(1 time for free) if you wish to do so.

Information on how to change your GamerTag can be found HERE.

A 1 week free trial of Premium Edition is given when you first sign into Microsoft Solitaire Collection. The Premium Edition grants access to bonus exp, coins, tournaments etc, as well as Ad-Free. At the end of the free trial, you are given the option to
purchase the Premium Edition subscription or continue to play free, without the Premium features.

Hello!

For this issue I recommend you take a look at the
Microsoft Casual Games Community and possibly post there to get more information or any options regarding this casual game.

hope this helps!

I am not using Microsoft Solitaire Premium.

In Microsoft Solitaire Collection there is.

"Settings" Apps & Features" choose Microsoft Solitaire Collection, Advanced Settings then Reset.

In recent memory, all of the Artifex Mundi point and click/hidden object games have free trials and the achievements works on those free trials. I used them as a boon to boost my Gamerscore, as well as the free games on Windows such as the Microsoft Casual
games like Wordament and Solitaire.

You might get a free trial to the premium content.