MIcrosoft Solitaire Collection - lost ability to exit/close

Mine does this too. I closed it and opened Microsoft Solitaire Collection, plated one game of Klondike then closed it and restarted Jigsaw,,, now loading premium OK again!!

In case you haven't heard Microsoft Solitaire Collection has corrected Sept.16th, Tri-Peaks Easy Challenge.

Exit it, and reboot and you'll get a different puzzle. Good Luck

Hi there karenzel,

Thanks for reaching out here in Xbox Forums. I understand you are experiencing an issue with logging into the Microsoft Solitaire Collection. Short answer, there is no workaround to check the passwords.

I recommend to try the following troubleshooting article:

• Microsoft Solitaire Collection FAQ
  • You need a Microsoft account so that Microsoft Solitaire can save your game progress data to the cloud
• If you have a Microsoft account, just sign in to it from the game.
• If you need help finding your Microsoft account email address or password, use the
  
  Lost Account Solution or the
  Lost Password Solution.

Try this out and let us know the results.

I am not using Microsoft Solitaire Premium.

In Microsoft Solitaire Collection there is.

"Settings" Apps & Features" choose Microsoft Solitaire Collection, Advanced Settings then Reset.

How to fix error 404017 in Microsoft Solitaire Collection

1. Reset Store
2. Run app troubleshooter
3. Reset the MSC to factory settings and update it
4. Run SFC and DISM
5. Update Windows
6. Reinstall the game