Microsoft Solitaire and Casual games will not load.

Thanks for replying. I hope you get an answer. I tried filling out a form but some of the information they asked for I did not have. Like game tag number and game version. If I no longer have the game on my computer how am I supposed to answer them. I even tried to contact XBOX.

I´ve test that and it does not work for me. Same issue no matter how i start it.

Hi, I have the same problem... one day I was playing my spider solitaire then I tried going on it the next day... and ... it keeps buffering and never loads. I left it like this for hours and it still never loaded. I have tried all the advice on here and.... NOTHING! I also have been playing for years and am on high levels. It's so annoying. Hope this gets sorted soon....

I don't know if you can help me, but let's give it a try. Yesterday I could not load my Microsoft Solitaire Collection. It kept hanging up. The day before it was fine. So, I went to the Microsoft Website and followed the instructions to reset. Well, I lost the game completely. I looked everywhere for it on desktop computer. I even looked under Apps and it is not listed anymore. I even tried to reinstall but it keeps telling me it is already installed. I have been playing these games for years and am very high in the levels. I not sure what to do next. Can you help?

I don't know where to go from here. I maybe in the wrong website.

I tried everything, does not work.
The trick to make it work is indeed, turn off Wifi when you want to start the game, when started, turn it on again