Microsoft says I don't own Minecraft 2 years after I bought it. What do I do?

Discus and support Microsoft says I don't own Minecraft 2 years after I bought it. What do I do? in XBoX Accessibility to solve the problem; I bought Minecraft about two years ago, when the migration happened I migrated with no issues and for a long time, I had no issues. Then about a month... Discussion in 'XBoX Accessibility' started by Warren Carlson, Nov 29, 2022.

  1. Warren Carlson
    Warren Carlson Guest

    Microsoft says I don't own Minecraft 2 years after I bought it. What do I do?


    I bought Minecraft about two years ago, when the migration happened I migrated with no issues and for a long time, I had no issues. Then about a month ago I try to log in and it says that I need parental consent to log in. I am using Lunar Client and find that you need parental consent for a minor account. I also know that once a minor account hits the age of 13 you can change the age manually. unfortunately the account I migrated my account to was a very young one and I cannot change the age for a while. The big problem is I went to the Minecraft website to try to see if there is a faster way to fix it and now the site says that I do not own Minecraft. I go to the default launcher and it says the same thing. I have tried everything I can but still cannot figure out why I don't seem to own Minecraft anymore.

    :)
     
    Warren Carlson, Nov 29, 2022
    #1
  2. JosefLBohorquez Win User

    Microsoft says I don't own Minecraft 2 years after I bought it. What do I do?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Warren

    Just to confirm, may I know if you tried everything from this article?
    https://help.minecraft.net/hc/en-us/articles/44...
  3. Warren Carlson Win User

    Microsoft says I don't own Minecraft 2 years after I bought it. What do I do?

    Yes, I have tried all the troubleshooting ideas from that article.
  4. Rodrigo Oliver Win User

    I bought Minecraft years ago, and now it says I don't own it.

    Hi Tyler, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Please, open the Microsoft Store on your computer.

    Then, click on Library > Games.

    On the far right corner, click on the drop-down menu and uncheck "Show only installed Apps".

    I hope this helps.
  5. OpticRJames Win User

    Minecraft says I do not own it

    Hi, Derick. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please try using the other version of the launcher which can be downloaded from this link, https://launcher.mojang.com/download/MinecraftI...

    Let me know if it works.
  6. Otherosprey5 Win User

    It says i do not own a game i bought

    Thanks for letting me know, its a disappointing answer to my question but at least i wont have to keep looking
Thema:

Microsoft says I don't own Minecraft 2 years after I bought it. What do I do?

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