Microsoft Roblox App crash - Event Viewer

They have finally acknowledge a problem with the app. Took a shocking 50+ emails for them to finally fix the issue. They should of started asking first besides the usual questions that they provide for you, but they should of asked for an event log as well. Instead I was given random fixes that had nothing to do with my issue. All the fixes I posted I got from here. We all know to either come here or reddit for tech support. Roblox being the very last port of contact.

And Yes, it was me that finally mad them fix their APP. Some one give me a medal, lol.

Hello，ITawtITawaPuddyTat

Thank you for posting in the Microsoft community.



I understand that you are inconvenienced by the freezing and crashing issues you are experiencing with the Roblox app. However, Roblox, as a third party game, relies on the developer, Roblox, to handle its internal workings and problem localisation, and their official tech support response is the more professional in this matter. Additionally，this thread was incorrectly posted in the Windows boards, we will be moving this thread to the correct category Gaming and Xbox, and the moderators of the Gaming and Xbox category will be able to help you further with your problem.



Hopefully your issue will be resolved soon!



Best Regards，

Rota Ye |Microsoft Community Support Specialist

I'm having the same problem. When I open xbox app, it's closed. On Event Viewer there is an event reporting that MOApp Xbox crashed....I' tried to reinstall, but unsucceful...

Unfortunately not, did all the steps restarted and atttempted to launch the game to the same 3 errors in event viewer and game still stuck at syncing data and the xbox app as crashed.