Microsoft Rewards wheel being weird

arcanealvi · Jun 29, 2022

I spun the Spin to Win wheel and got an xbox elite series 2 controller, yet it says i got nothing. I'm pretty sure it was a glitch but it would be great if someone checked it.

:)

XBF Mohammed C

You'll need to try contacting Microsoft Rewards Support regarding that!

XBLRewards8

Hello alexthegreat26,

We are currently investigating an issue with some user's subscriptions. Can you confirm if you are a Xbox Preview Program member, or have participated in the Game Pass Alpha preview?

alexthegreat26

I am a preview program member yeah. I wanna keep my rewards numbers up. Does it not know I renewed?

alexthegreat26

Hello ,

We are currently investigating with our subscriptions team on a possible issue with new preview program functionality changing how Subscriptions are being labeled. Apologies for the inconvenience. We'll update this thread and review your account as soon
as they report their investigation has been completed.

I still haven't heard anything back. Have you found out anything?

XBLRewards8

Hello alexthegreat26,

We have reviewed your account, and can confirm that this issue has been resolved. You are now being registered as a Gold member, and your April payback has been awarded at the Gold level. Apologies for any inconvenience caused by this delay.

Microsoft Rewards wheel being weird