Microsoft rewards support not responding

Discus and support Microsoft rewards support not responding in XBoX on Windows to solve the problem; Is there a reason when I raise a ticket with microsoft rewards support that they don't respondI then get the case escalated through xbox support on... Discussion in 'XBoX on Windows' started by Scouser 76 LFC, May 8, 2023.

  1. Scouser 76 LFC
    Scouser 76 LFC Guest

    Microsoft rewards support not responding


    Is there a reason when I raise a ticket with microsoft rewards support that they don't respondI then get the case escalated through xbox support on social media I then get an email which I reply to onlyto find 2-3 weeks later my case is closed without a resolution because apparently I hadn't responded to the email they sent after getting the case escalated

    :)
     
    Scouser 76 LFC, May 8, 2023
    #1
  2. peter watson1 Win User

    Microsoft rewards support not responding

    I haven't had a reply from them despite 6 messages sent over the last 2 months.
  3. john nicoletti1 Win User

    Microsoft rewards support not responding

    I can not submit tickets? what should I do?
  4. Tomm_A Win User

    Microsoft rewards support not responding

    Hello Scouser 76 LFC,

    Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

    We understand how important your concern with regards to Microsoft rewards and we are sorry to hear that your concern was not addressed properly and not getting the resolution. Just to set your proper expectation that here in community forum, we do not have the tool and direct contact with Microsoft Rewards support team. Any concern related to Microsoft rewards will be addressed directly to their own support channel. They can be contacted via email.

    What we can suggest resolving your issue is to submit a ticket again and once you have submitted the ticket, check your email from time to time because the support team maybe experiencing high volume of tickets taking them to respond long.

    To contact Microsoft rewards team, follow the steps below:


    We appreciate for your patience and understanding.

    Sincerely,



    Microsoft Community Moderator
  5. Richard Win User

    xbox holiday bonus not working

    Contacting them at https://account.microsoft.com/rewards/ through the Contact Microsoft Rewards Support link at the bottom worked for me too. They responded tonight and manually added the 18,000 points to my account.
  6. Smwutches Win User

    I haven't receive my Rewards points.

    As already stated, you would need to contact Microsoft Rewards customer support. They do not use the forums and will not respond to you here.
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Microsoft rewards support not responding

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