Microsoft Rewards should use Microsoft Authenticator

Discus and support Microsoft Rewards should use Microsoft Authenticator in XBoX on Windows to solve the problem; Not so much a question as feedback. It's annoying I had to add a phone number to utilize Microsoft rewards. Like somehow sending an SMS text is more... Discussion in 'XBoX on Windows' started by MasterChiefmas, Aug 31, 2023.

  1. Microsoft Rewards should use Microsoft Authenticator


    Not so much a question as feedback. It's annoying I had to add a phone number to utilize Microsoft rewards. Like somehow sending an SMS text is more secure? I've already got authenticator 2FA setup on my account. All my other Microsoft services can make use of it. It's the same account- there's no real excuse for this. It's either a huge oversight, or it's an active mechanism on Microsoft's part to force you to give a phone number under the guise of "security", when Microsoft already has better security mechanisms available. That seems like it makes this either intentionally incompetent as a way for data gathering, or actively disingenuous.

    :)
     
    MasterChiefmas, Aug 31, 2023
    #1
  2. Steven Barraclough Win User

    Microsoft Rewards should use Microsoft Authenticator

    Hey we will take this and feed it back thanks
  3. EzequielNeves19 Win User

    Microsoft Rewards should use Microsoft Authenticator

    Good afternoon my name is Ezequiel. Hello MasterChiefmas, how are you?

    I don't work for Microsoft and I don't work for Xbox, but I believe that the way to verify by SMS through a cell phone is more effective.

    I say this because nowadays most people have a cell phone, and Microsoft Rewards allows you to redeem your reward using any cell phone number, as long as you have access to it.

    I agree with you, there should be an option for those who already have an authenticator app, but unfortunately they still don't, who knows in the future.

    Your feedback is very important.
  4. MasterChiefmas Win User

    Microsoft Rewards should use Microsoft Authenticator

    The argument here is not one of effectiveness, it's security. Microsoft as an organization has had massive pushes for years to implement better security measures. The redemption process itself claims the SMS is for security reasons. And then uses the least secure of the methods available across the Microsoft platforms. The phrase for this is security theater.
  5. Ben Morrison Win User

    Microsoft Rewards should use Microsoft Authenticator

    Huge agree with this - SMS and phone verification shouldn't even be in the conversation when MSFT Authenticator is already enabled for an account. Personally, I won't use any service that "requires my phone number for security purposes." Yeah, that's not security - it's data mining, plain and simple. Rewards was one of the reasons I switched from Google to Bing, but if they're going to ask for a phone number in the name of security, guess it's time to switch to a more secure search option.
  6. SwordofWhedon Win User

    Microsoft Rewards should use Microsoft Authenticator

    Your phone number is part of the way to rove your live where you say you live

    Microsoft has contractual obligations, and people from unsupported countries constantly try to make accounts that can get them sued. We see it here constantly

    When RadioShack asked for your phone number, that was data mining.
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Microsoft Rewards should use Microsoft Authenticator

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