microsoft rewards phone verification

MeridianWolf · Jan 4, 2018

just wondering; why does microsoft/bing rewards need a phone verification when i try to redeem my points?

wouldn't an email suffice?.. i'm really baffled why you want to know my phone number so bad.

i'd cash in a lot more points on the simple little stuff, if i didn't have to do this stupid procedure.

:)

kitorionn · Jan 4, 2018

Phone Verification

I've been trying to message friends on Xbox Live for PC all day and it has given me the same problem saying something about not having a phone verification. I have re-setup and verified my phone information 3 times know over the period of 10 hours and still
I can not use the message feature on Xbox Live.

Miss Diggz · Jan 4, 2018

Phone number verification?

Hey there chumcool,

If you need to call phone support, navigate over to our
Contact Us page. If you have any Xbox Support related questions, feel free to make a new thread detailing what you're experiencing/need help with. This way we can cater our support specifically to you! Thanks!

Darkhawk Ninja · Jan 4, 2018

Hi MeridianWolf

The phone verification is there for your security. Microsoft does not use your phone number for advertising, telemarketing, or anything other than to send you a code before your redemption. This is just to ensure it really is you spending your points and
not someone who has hacked your account. A hacker wouldn't have access to your phone, so this is why it is the preferred method over email. I hope that helps explain things better and put your mind at ease that your phone number will not be shared or used
in any other way other than for the security code.

______________________________________________

Hit Upvote if this Helps!

Smwutches · Jan 4, 2018

Also, for help with the Microsoft Rewards program, it's best to contact their customer support via their redemption page. The Xbox Rewards program is not the same.

XBLRewards8 · Nov 3, 2018

Hello MeridianWolf,

This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.

XBLRewards8

Hello MeridianWolf,

This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.

Darkhawk Ninja

Hi MeridianWolf

The phone verification is there for your security. Microsoft does not use your phone number for advertising, telemarketing, or anything other than to send you a code before your redemption. This is just to ensure it really is you spending your points and
not someone who has hacked your account. A hacker wouldn't have access to your phone, so this is why it is the preferred method over email. I hope that helps explain things better and put your mind at ease that your phone number will not be shared or used
in any other way other than for the security code.

______________________________________________

Hit Upvote if this Helps!

Smwutches

Also, for help with the Microsoft Rewards program, it's best to contact their customer support via their redemption page. The Xbox Rewards program is not the same.

Darhyl Amizola

Hi Frank! I'm more than happy to help you!

I'm sorry you are experiencing this with your Microsoft Rewards. No worries, let me help you sort this out.

Try to use a different device such as a mobile phone or PC/laptop upon adding your phone number to see if it works.

If you're still unable to add your phone number, this may be due to the number you're adding is already associated with a different Microsoft account.

Kindly try to add a different phone number and please make sure that the number is not associated with any Microsoft account.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hoskayra

Hello Holden,my name is Oskayra, I will be happy to help you in any way possible.

I am very sorry for what you are going through, doing a search on the internet I found that the independent advisor Joice_924 has a solution, I will leave him his information so that he can find out about the solution.

You can try to solve your problem by following the steps I will follow.

the only email about your contact you should trust him or her
@accountprotection.microsoft.com

If the domain is not the one mentioned, I advise you to first block the sender by following these steps:
https://support.microsoft.com/es-es/office/bloq...

then protect your account:
https://support.microsoft.com/es-es/office/ayud...

what you received is an attempted theft, if you clicked on any link I recommend you change your password on the sites your email uses

later, you can tell us about the mail, so that it doesn't try to steal from other people

https://www.microsoft.com/es-es/concern/scam?rtc=1

Credits: https://answers.microsoft.com/thread/2eebfff6-458f-4c2d-98e4-d11d5e22904e

I hope the information is helpful to you, if not, let me know that I will be happy to continue helping you, good luck and happy day.

Sincerely,
Oskaira.

microsoft rewards phone verification