Microsoft Rewards notifications continuining in Game Bar despite disabling notifications...

Discus and support Microsoft Rewards notifications continuining in Game Bar despite disabling notifications... in XBoX Games and Apps to solve the problem; The title is basically my entire issue. Recently, I began receiving messages from the Microsoft Rewards program through Xbox Social in the Game Bar... Discussion in 'XBoX Games and Apps' started by JonathanDewar, Dec 11, 2022.

  1. Microsoft Rewards notifications continuining in Game Bar despite disabling notifications...


    The title is basically my entire issue.

    Recently, I began receiving messages from the Microsoft Rewards program through Xbox Social in the Game Bar giving me a summary of points I've earned and annoyingly reminding me that I could earn free stuff.

    I do not care about this program. At all.

    The first thing I did was go into the Xbox Game Bar settings and disabled "Notify me when I earn Rewards points":


    Microsoft Rewards notifications continuining in Game Bar despite disabling notifications... [​IMG]


    This did not stop the messages. Next, as you can see, I also disabled "Notify me when I get a new message". This also did not stop them.

    Finally, I went onto the Microsoft Rewards website and I left the entire program. I AM STILL GETTING THESE NOTIFICATIONS.

    I've taken every reasonable step to make it known that I do not want nor care about this program and your apps are completely ignoring me. At this point, I'm really close to unsubscribing from Game Pass and uninstalling both the Xbox and Xbox Game Bar apps from my system.

    I have tried rebooting, I've tried logging out of my Microsoft account in Windows and then logging back in, I've tried logging out of my account in the Xbox app and then logging back in, I've checked to make sure both the Xbox app and the Game Bar are up-to-date. The only thing I haven't tried is disabling notifications for the Game Bar as a whole through the system - mostly because I'm not actually sure it would work at this point!

    :)
     
    JonathanDewar, Dec 11, 2022
    #1
  2. Jason Guer Win User

    Microsoft Rewards notifications continuining in Game Bar despite disabling notifications and leaving the Rewards program

    Hello JonathanDewar

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Regards



    Microsoft Community Moderator
  3. Jason Guer Win User

    Microsoft Rewards notifications continuining in Game Bar despite disabling notifications and leaving the Rewards program

    Hello JonathanDewar

    Hope you are doing well today!

    Thank you so much for all the information above. Highly appreciated!

    My sincere apology if I misunderstood your description above. I'm just overwhelmed and making sure that I will be able to fix this issue for you. I will gather first all the information I have and do a further investigation about this matter. I didn't mean to provide repeated steps for you, hope you understand. I will get back to you once I have an accurate fix for this problem.

    Thank you.

    Regards



    Microsoft Community Moderator
  4. Jason Guer Win User

    Microsoft Rewards notifications continuining in Game Bar despite disabling notifications and leaving the Rewards program

    Hello JonathanDewar

    Good Day!

    I just wanted to inform you that I consulted this matter from our internal team. They suggested you sending a ticket for our developer to do further investigation on how to stop it since you are not the only users who encountered this issue. Sending a ticket to the Microsoft Rewards team would be beneficial to correct and improve the product to all the users.

    Click here: New support request (microsoft.com)

    After sending a request, you may try to follow the steps below for our alternative way.

    • Settings - Preferences - Notifications - App Notifications > Disable form there.
    Thank you and Happy Holiday!

    Regards,



    Microsoft Community Moderator
  5. Jason Guer Win User

    Microsoft Rewards notifications continuining in Game Bar despite disabling notifications and leaving the Rewards program

    Hello JonathanDewar

    Thank you for posting in Microsoft Community.

    I understand that you have an issue disabling the Microsoft Rewards notification in your Xbox Game bar wherein you tried most of the necessary ways to fix the issue. Let’s work together in finding the best resolution to this issue.

    I made research and went to different website to find the best fix for this issue. Actually, you are the only customer having this type of problem in disabling the Microsoft Rewards Notification in your Game bar. I found this support article that will possibly help us get rid of the said notification. It says, in order for you to get rid of it, you need to visit this website How to opt out of Microsoft Rewards - Microsoft Support. Click on "Opt out page" you will be routed to a different page and from there follow all the instructions. I can assure right after doing it, you won't receive any Microsoft Reward notification in your computer.

    Hope it works for you.

    Regards,



    Microsoft Community Moderator
  6. JonathanDewar Win User

    Microsoft Rewards notifications continuining in Game Bar despite disabling notifications and leaving the Rewards program

    I made it very clear that I've already opted out of the Reward program in my post. I'll give you the benefit of the doubt and assume that because you probably answer a bazillion of these things a day, you missed that and aren't simply willfully assuming that I'm a liar or incompetent.

    But to be on the safe side, here's email proof that I left the program two days before I posted this plea for relief.


    [​IMG]
Thema:

Microsoft Rewards notifications continuining in Game Bar despite disabling notifications...

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