Microsoft rewards not updating points

SneekyTerror · Jul 20, 2018

Usually when i buy games the points go automatically go to my account, but yesterday i got nothing. Wondering what happened?

:)

Woodster 86 · Jul 20, 2018

Rewards points not updating

I have a string of items that I purchased but havnt being credited to my account, dating back to over 3 weeks ago.

How can I get this rectified?

They normally show after a few days and is like to request a withdrawl for as much of them as possible before it gets switched to a lesser value reward scheme

XBLRewards8 · Jul 20, 2018

Rewards points not updating

Hello Woodster 86,

From the FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending. Since you seem to be unfamiliar with how the program works, keep in mind that pre-orders and game consumables are not eligible for MyVIP, and do not award payback.

StuartATrueRed · Jul 20, 2018

Hi, for any issues regarding Microsoft Rewards, contact them using this site

https://support.microsoft.com/en-us...n=esmc&wa=wsignin1.0&ccsid=636669164878719202

StuartATrueRed

Hi, for any issues regarding Microsoft Rewards, contact them using this site

https://support.microsoft.com/en-us...n=esmc&wa=wsignin1.0&ccsid=636669164878719202

RainingRoses

Hi Gabriel,

I’d suggest checking again later to see if your microsoft rewards points have been added to your account, as it might just take a few hours to update.

Also try updating the Microsoft rewards app on your console and then a power cycle.

If you still don’t see your points updated,

contact Microsoft rewards support

Hope this helps!

Fateish

Give it some time it'll update shortly, or check the Microsoft rewards website to see if the points were added on there

PalmettoBling

Points were converted to real money, but likely they never updated the game. You can take a look at the options here
for purchase.

As far as your points go, I assume you're talking about Microsoft REWARDS Points which are different from the Microsoft Points that were converted. More information on that
conversion/discontinue of Points can be found here.

If you're talking about redeeming your Rewards points for money on your Microsoft account,

I would recommend reviewing the FAQ here for Microsoft Rewards. You'll have to redeem the points, and then redeem the code provided from Rewards to your Microsoft Account, and then you can use your balance to purchase content.

Let us know if you have any questions!

Thomas Dolbec

i know i can acces only on microsoft website for rewards point but on xbox when they do the update? For under 18

Microsoft rewards not updating points