Microsoft Rewards not paying out

I will do that. Thank you!

You'll want to contact Microsoft Rewards support via the contact link at the bottom of the Rewards site.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this TheConstriktor1

Sometimes a punch card can take a up to 5 days to register, I personally experienced this.

As soon as you already spent the required $ on it and you didn't request refunds, you're good to go.

But just to let you know, Rewards issues are handled only by Rewards team.

Regular Microsoft Support doesn't have the tools required for rewards issues.

Hope it helps, but if you have further questions don't hesitate to ask!

Hello xX Die Nadel Xx,

We see that you received your most recent deposit. However, in the future your deposits will fail since you are a US Rewards member with a German Microsoft Account. When you register into the Rewards program, we create a Rewards account based on your Microsoft
Account region at the time of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts
a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (https://rewards.xbox.com/optout/), wait 48 hours and then sign back up again, which can also take 48 hours.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
from the MyRewards page at (https://rewards.xbox.com/myrewards/). If your join date shows a specific date, then your account has successfully been re-registered. If you see “???” then your account is still
being created. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.

Hello st1pp5,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.