Microsoft rewards minecoin redemption not working

hamburger_778 · Jul 31, 2022

I recently used 4000 of my Microsoft rewards points to redeem 660 minecoins. The problem is, It used up my points but I haven't gotten any minecoins. Not even a confirmation email or anything. I tried to fill out a support request but for issues concerning prize redemption you need to have a order confirmation number. Again I never got any email or anything that could give me that number. I still put in a support request but have only received an automated email and nothing else as of yesterday. I would really appreciate help or assistance with receiving said minecoins, it at least getting my 4000 rewards points back.

:)

KhajiBower34

Hello Edvin O, My name is Khaji I am the independent advisor and I will be happy to help you today.

If you are experiencing difficulties redeeming Robux but are able to redeem MineCoins in your Microsoft Rewards account, there may be several possible reasons for this difference:

There may be specific restrictions or limitations on the Microsoft Rewards platform that affect the redemption of certain products or virtual currencies. Microsoft Rewards policies may not allow direct redemption of Robux, while they allow redemption of MineCoins.

Microsoft Rewards may have specific commercial agreements with certain companies or services, which could affect the availability of product or virtual currency redemptions. There may be a partnership or agreement to allow the redemption of MineCoins, but not for Robux.

Commercial policies and agreements may change over time, which could affect the availability to redeem different products or virtual currencies in Microsoft Rewards. There may have been recent policy changes that have affected Robux redemption.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

hamburger_778

Ok I found the code one of them worked but now one of them says I already redeemed it

Smwutches

Check your order history on the redemption page. It'll usually either have the code listed there or have an option to resend the email. Otherwise, you'll want to contact Microsoft Rewards support via the contact link at the bottom of the site.

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues with your redeemed Minecoins from rewards.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To give you a heads up when it comes to Microsoft rewards this is being handled by a specific Department who are the Rewards Support.

Please be guided with the following troubleshooting steps to verify redemption in Microsoft Rewards history:

To check if the points were successfully redeemed, go to Microsoft Rewards History: https://rewards.microsoft.com/

Look for recent transactions involving Minecoins. Confirm if the redemption was marked as successful.

If it shows successfully, please be reminded that the redemptions can take up to 24-48 hours to process and reflect.

And if you have already waited longer than the wait time, kindly reach out to o Rewards Support here: https://rewards.bing.com/support to seek further assistance regarding your rewards points that was used to get Minecoins but wasn't added to the account yet.

Thank you for your cooperation.

Pierce H.

Hi BravepotPro1,

Welcome to the Microsoft Answers Community! I'm here to help! You can redeem your Microsoft Rewards Points for Minecoins digital codes. For example, this reward is for 330 Minecoins: https://rewards.bing.com/redeem/000400000357 After receiving your redemption code, use your browser to log into your Microsoft Account and redeem your code at https://redeem.microsoft.com/. Your Minecoins will be added to your account to be used on any Bedrock edition platform (with the exception of Playstation).

I hope this answers your question. If you need more help, feel free to reach out here!

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Microsoft rewards minecoin redemption not working